VUHQ is your first point of contact for assistance, advice and support.

Our Student Advisors are on hand to answer your questions and to help you access the wide range of support services at VU.

Come and talk to us about:

Contact us

Phone

+61 3 9919 6100
Monday to Friday, 8am to 6pm

Online

Login to ask a question: AskVU

Come in to a VUHQ (student service centre) for in-person advice and support.

Location & opening hours

City Flinders Campus

  • Location: Ground Level, 300 Flinders St, Melbourne
  • Map: City Flinders Campus
  • Open: Monday to Friday, 9am – 5pm

Please note: no more than $500 cash can be accepted.

City King Campus

  • Location: 2.009, Level 2, 225 King St, Melbourne
  • Map: City King Campus
  • Open: Monday to Thursday, 9am – 1pm (closed on Fridays).

Please note: EFTPOS payments only at this location.

City Queen Campus

  • Location: Reception 1.11, Level 1, 295 Queen St, Melbourne
  • Map: City Queen Campus
  • Open: Monday to Friday, 9am – 5pm

Please note: EFTPOS payments only at this location.

Footscray Nicholson Campus

  • Location: T131, Level 1, Building T, corner Nicholson and Buckley Streets, Footscray
  • Map: Footscray Nicholson Campus
  • Open: Monday to Friday, 8.30am – 5pm

Please note: EFTPOS payments only at this location.

Footscray Park Campus

  • Location: Level 1, Building M, Ballarat Road, Footscray
  • Map: Footscray Park Campus
  • Open: Monday to Friday, 9am – 5pm

Please note: no more than $500 cash can be accepted.

St Albans Campus

  • Location: 4N141, Level 1, Building 4N, McKechnie St, St Albans
  • Map: St Albans Campus
  • Open: Monday to Friday, 9am – 5pm

Please note: no more than $500 cash can be accepted.

Sunshine Campus

  • Location: C121, Level 1, Building C, 460 Ballarat Road, Sunshine
  • Map: Sunshine Campus
  • Open: Monday to Thursday, 7.30am – 5pm

Please note: no more than $500 cash can be accepted.

Werribee Campus

  • Location: 1B102, Level 1, Building 1B, Hoppers Lane, Werribee
  • Map: Werribee Campus
  • Open: Monday to Friday, 9am –1pm & 1.30pm – 5pm

Please note: EFTPOS payments only at this location.

Today's chat hours:
9am – 6pm
Local time: Friday 19 October 4:46pm AEDT