VUHQ is your first point of contact for assistance, advice and support.

Our Student Advisors are on hand to answer your questions and to help you access the wide range of support services at VU.

Come and talk to us about:

Contact us


+61 3 9919 6100
Monday–Friday, 8.30am–5pm


Log in to ask a question through AskVU

Today's chat hours:
9am – 6pm (AEDT)
Local time: Tuesday 26 January 11:09am AEDT AEDT

Location & opening hours

In line with government advice, we continue to plan for a gradual and staged return to campus for our VUHQ services across 2021. These services are open to support students who are currently enrolled and attending a timetabled on campus activity on that day.

Open centres

Footscray Park
Location: Building M, Level 1, M124
Opening hours: Monday – Friday, 9am–5pm

St Albans
Location: Building 4N, Level 1, 4N141
Opening hours: Monday, Wednesday & Friday, 9am–5pm

Location: Building A, room A120
Opening hours: Monday, Wednesday & Thursday, 9am–5pm

Closed centres

The following VUHQ service centres are closed for in-person appointments. You can still contact us via the contact details on this page - by phone, through AskVU, or via online chat.

    • City Flinders
    • City King
    • City Queen
    • Footscray Nicholson
    • Werribee

    Drop-in sessions at VUHQ

    Until further notice, all drop-in sessions are currently suspended due to COVID-19. See also VU's coronavirus (COVID-19) FAQs.