Our students are supported every step of the way - from enrolment right through to graduation. With an award-winning teaching method, excellent services and individual support, our students become confident, career-ready graduates.

Victoria University's standards of practice and obligations to international students refer to the ESOS framework, implemented by the Australian government to ensure that overseas students have a safe, enjoyable and rewarding place to study.

Find out more about the ESOS framework and information for international students.

International Student Support

As a VU Sydney student, you have access to student support offered by the University as well as services offered by ECA.

Services and support include:

  • orientation
  • academic support and study skills
  • academic administration services
  • counselling
  • social events and activities.

Academic support

VU Sydney provides academic support throughout your studies to equip you with the skills, knowledge and confidence to succeed at university. From group workshops to individual support, we are with you every step of the way.

Workshops

Our academic workshops are designed to help you transition to a new learning environment, equipping you with knowledge and skills to thrive in your studies, including:

  • referencing skills
  • oral presentation skills
  • exam preparation techniques
  • critical thinking.

Workshops are advertised around campus and on social media.

Course advice

Our course coordinators can help you with a range of enquiries, including advanced standing, unit selection and course progression.

They will also issue you with a study plan that will map your progress from enrolment to course completion.

Peer tutoring

We employ student tutors who have achieved high grades to help you with your studies if you need additional support.

Tutors conduct sessions for individuals and groups. The tutor list is available from the learning support team on Level 1.

The tutor service is free for all students.

VU Sydney learning support staff

Our learning support advisers can assist you if you have concerns about an assessment or content being covered in a unit. The learning support team is located on Level 1.

Cherie Soto, Learning Support Advisor

  • Higher Education Diplomas
  • Phone: +61 2 8265 3281
  • Email: [email protected]
  • Available Monday – Tuesday, Level 1, 160 Sussex Street, Sydney.

Christopher McCaughey, Learning Support Advisor

  • Undergraduate courses
  • Email: [email protected]
  • Phone: +61 2 8265 3277
  • Available Monday – Friday in the Learning Support Team Room 1.09.

Libraries & learning hubs

VU library (located at VU's Melbourne campuses) provides access to ebooks, ejournals, databases, referencing and plagiarism guides and more.

The VU Sydney Learning Hub is a welcoming study space that provides library services and information literacy guidance. Our dedicated librarian is here to help you access textbooks, scholarly journals and research databases. The Learning Hub is located on Level 1 and can be accessed at any time during campus opening hours.

Daniya Abduljabbar, the VU Sydney Librarian is available Mondays, Tuesday and Thursday to assist students with research practices. The Learning Hub has a selection of text books available to students, which can be borrowed from Monday to Friday.

Access other non-VU libraries

Victoria University staff and students are also eligible to become reciprocal members of other Australian university libraries under the national borrowing scheme called University Libraries of Australia and New Zealand (ULANZ). By joining the National Borrowing Program, you can use other local academic libraries for study and borrowing. Membership does not usually include access to internet and online resources. Membership fees may apply.

Under the National Borrowing Scheme you also have the opportunity to join the University of Technology, Sydney (UTS), the University of Sydney and other University libraries for a cost of A$50.

View options for joining the scheme and becoming a member at another library.

You may also like to join the State Library of New South Wales as it is within walking distance of campus. It offers a great study environment as well as regular exhibitions and events.

VU Sydney Student Mentor Group

The VU Sydney Student Mentor Group are a dedicated group of students who provide assistance on campus to fellow students.

Student mentors:

  • are primarily involved at orientation days and enrolment sessions
  • participate in the important work of welcoming new students on campus.
  • provide advice in relation to enrolment to both commencing and continuing students. 

These are casual positions and recruitment for the mentor group occurs periodically throughout the academic year.

Student mentor position description outlines typical duties and selection criteria.

Students who are interested should register their interest via email to [email protected].

Welfare services

Our Manager Student Services can assist you as an advocate, mediator or support person with any issues you may encounter during your studies. There is also a counselling service available on campus for assistance with any personal issues you may experience while in Australia.

Contact us ([email protected]) to find out more about our range of welfare services:

  • international student orientation
  • student activities and trips
  • housing services
  • financial advice
  • welfare and counselling
  • student equity
  • accessibility & disability support
  • employment services
  • complaints resolution.

Our Manager Student Services can assist you as an advocate, mediator or support person with any issues you may encounter during your studies. There is also a counselling service available on campus for assistance with any personal issues you may experience while in Australia.

Account services

Our Accounts department can assist with fee-related enquiries such as:

  • payment methods
  • invoice enquiries
  • refunds.

Contact the Accounts department: [email protected].

Graduate support

As a VU Sydney student, you will be provided with a diverse range of opportunities offered by ECA to prepare you for life after graduation.

Career workshops

ECA offers career-related workshops to help graduating students enter the Australian workforce. Workshops include:

  • job search techniques
  • résumé and cover letter writing
  • interview preparation and training, including mock interviews.

Work experience

VU Sydney graduates can participate in work experience placements offered by ECA. Work experience can be a great way to enter your chosen industry, with host companies often looking to train candidates for future employment if they demonstrate employable qualities during their placement.

The advantages of work experience include:

  • observation, learning and training opportunities
  • exposure to Australia’s professional culture
  • access to mentoring opportunities
  • a competitive edge in job applications (for example, employers are interested in experience as well as qualifications).

Find out more about ECA internships.