Each College at VU has Course and Unit Advisors (CUAs) to help our students. They are the first point of contact if you need administrative assistance and advice relating to your course at VU.

CUAs have a broad range of knowledge and expertise on the coursework programs within their College. They can provide help and guidance with most practical course-related matters.

If you're unsure whether you need to contact a CUA, visit your nearest VUHQ Student Service Centre. The friendly staff will put you in contact with the right person.

Course & Unit Advisors (CUAs)

CUAs provide a range of academic administration services and course-specific advice.

Ask your College CUA about:

  • mapping your course
  • choosing or changing units or electives
  • creating a study plan to fit around your commitments
  • resolving timetable issues.

They can approve requests for:

  • short assignment extensions
  • unit waivers
  • cross-institutional study applications
  • Reduced Study Load applications
  • CoE extensions.

CUA drop-in sessions at VUHQ

Throughout the year, Course and Unit Advisors (CUAs) will be at VUHQ student service centres to perform some services, like form approvals, that do not require an appointment. We encourage you to visit your CUA during their dedicated drop-in times at VUHQ for the following one-to-one services.

  • Timetable issue resolution For help solving timetable clashes or class allocation issues that you've been unable to put right using MyTimetable.
  • Unit selection/amendment To receive help choosing the right units to enrol into to meet the requirements of your course.
  • Domestic and International form assessment For advice on your entitlement to apply for Waiver of Unit Rules Forms, Short Assignment Extensions, Reduced Study Load Applications, CoE Extensions and Cross-Institutional Study Applications.
  • Course transfer advice For specific advice on transferring to other courses at VU, including how the units you have already successfully completed will apply towards a new course.
  • Advanced Standing application assistance – If you are having difficulty completing the advanced standing application and need help understanding how your previously completed units will apply towards VU credit.
  • Progression enquiries If you are in the final year of your course, your CUA can confirm that you are enrolled in the correct units to graduate.
  • Results queries – If you have been unsuccessful in completing a unit and require assistance understanding how this will affect your progression, or if you are seeking to dispute a grade.

View your College’s drop-in hours

Book an appointment

Some services, like teach out course mapping, take time and require more in-depth support from your CUA. You can make an appointment to meet one-to-one with a CUA in your College if you need one of the following services:

  • Detailed course advice – If you are unable to follow the standard delivery plan for your course due to receiving Advanced Standing credits, changes in your course structure or unsuccessful completion of units, please book an appointment with your CUA.
  • Teach-out course mapping – If you are currently studying a course in teach-out mode and require assistance with selecting units for enrolment, please book an appointment with your CUA.
  • Victoria Abroad Overseas Study Plans – If you are a student undertaking an exchange program overseas and are seeking approval for your completed Overseas Study Plan, please book and appointment with your CUA.

Book an appointment through our system

Once you have logged into the booking system through MYVU, you’ll be prompted to select the:

  1. main campus where your course is based
  2. type of service you need
  3. course you are enrolled in
  4. preferred date and time from the available appointments.

This will allow you to book an appointment with the CUA assigned to your course.

You'll receive an email confirming your appointment. We will also send you a reminder on the day of your appointment.