Quest help & frequently asked questions

Explore our user guides and frequently asked questions about using Quest.

Quick start guide

We strongly recommend that you read the Quest Guide for Researchers starting any applications in Quest.

Accessing Quest

eForm queries

Ethics applications issues

Quest support

For technical enquiries and assistance, please submit a ticket through the VU Support Hub.

Submitting a ticket

  1. Visit the VU Support Hub (login required).
  2. Click on the 'Research' tile (scroll down to access).
  3. Click 'Submit a new ticket'.
  4. Select an item from the Service Catalog.
  5. Enter the details of your request.
  6. Click 'Review & Submit', then click 'Submit'.