Independent Advocacy Service Charter for Students
VU's Independent Advocacy Service Charter is a protocol of Student Life and Wellbeing that provides independent advocacy services to students, in accordance with SSAF guidelines.
When advising a student* of Victoria University, student advocates will:
- uphold impartiality and independence from the University’s decision makers
- have a duty of confidentiality towards the Student
- represent the Student free of charge
- be guided by the principles of fairness, equity and natural justice
- act in the overall best interests of the Student with regard to the University’s statutes, regulations, policies and procedures
- have a right to information from the University necessary to enable them to perform their function
- make sure that the University and the Student are both aware of relevant information and issues affecting a matter
- on request by the Student, have the right to speak and make submissions on their behalf
- be free of any interests that conflict with their role as outlined above.
* a student enrolled at Victoria University includes all students of Victoria University and VU Polytechnic