Student Advocacy

Contact Student Advocacy

Student Advocacy provides advice, support, representation and assistance to Victoria University students on a wide range of topics and issues.

Our Student Advocates are also available to consult with Victoria University staff regarding complex student issue and University policy relevant to student matters.

Advocacy Service Charter

It is important that students read the VU Student Charter Policy, which outlines the rights and responsibilities of all Victoria University students. 

Our Student Advocates are guided by VU’s Independent Advocacy Service Charter, a protocol of Equity, Safety, and Wellbeing, which outlines our commitment to providing confidential and independent support to students in accordance with SSAF guidelines

Our Student Advocates can offer support to TAFE, higher education, and research students currently enrolled at VU’s Melbourne campuses. We cannot offer support to students enrolled at VU’s partner institutions such as VU Online, VU Brisbane, VU Sydney, and international partners. 

Our Student Advocates: 

  • will uphold impartiality and independence from the University’s decision makers
  • have a responsibility to maintain confidentiality in accordance with privacy and confidentiality laws
  • will represent the student free of charge
  • are guided by the principles of fairness, equity and natural justice
  • act in the overall best interests of the student with regard to the University’s statutes, regulations, policies and procedures
  • have a right to information from the University necessary to enable them to perform their function 
  • make sure that the University and the student are both aware of relevant information and issues affecting a matter 
  • on request by the student, have the right to speak and make submissions on their behalf; and
  • are free of any interests that conflict with their role as outlined above. 

How advocacy can help

Please read the following information for details about how advocacy can help you with these common student concerns.