Student Advocacy

Student Advocacy provides advice, support, representation and assistance to Victoria University students on a wide range of topics and issues.

Our Student Advocates are also available to consult with Victoria University staff regarding complex student issue and University policy relevant to student matters.

Advocacy Service Charter

It is important that students read the VU Student Charter Policy, which outlines the rights and responsibilities of all Victoria University students.

Our Student Advocates are guided by VU's Independent Advocacy Service Charter, a protocol of Student Life and Wellbeing, which outlines our commitment to providing confidential and independent support to students in accordance with SSAF guidelines.

When advising a student* of Victoria University, student advocates will:

  • uphold impartiality and independence from the University’s decision makers
  • have a duty of confidentiality towards the student
  • represent the student free of charge
  • be guided by the principles of fairness, equity and natural justice
  • act in the overall best interests of the student with regard to the University’s statutes, regulations, policies and procedures
  • have a right to information from the University necessary to enable them to perform their function
  • make sure that the University and the student are both aware of relevant information and issues affecting a matter
  • on request by the student, have the right to speak and make submissions on their behalf
  • be free of any interests that conflict with their role as outlined above.

* a student enrolled at Victoria University includes all students of Victoria University and VU Polytechnic.

How advocacy can help

Please read the following information for details about how advocacy can help you with these common student concerns.