Communicating with VU

There are many ways you can communicate with us and get the information you need to assist your studies.

AskVU & chat

AskVU is an interactive web portal for current VU students to view frequently asked questions (FAQs) and make and manage enquiries.

AskVU includes FAQs related to student administration topics such as: student administration, enrolments, fees, admissions,graduations, examinations and more.

If you can't find what you are looking for you can ask your own question or speak directly to one of our staff through our online chat, which will pop up on your screen during business hours.


MyVU provides you with access to a variety of applications and tools relating to your individual enrolment and study.

It includes links to your class timetable, exam timetable, results and much more.

We update the announcement channel in MyVU if we need to let you know about anything that may impact on enrolment or study such as scheduled maintenance to systems and important administrative dates.

Keeping your details up to date is essential - we may occasionally SMS you important information such as census dates to the mobile number you provided at the time of enrolment. If your mobile number or address change, make sure to update it online through MyVU.

Social media

We have a number of presences on social media.

If you have something you would like to share with us then tag us, tweet us or check in with us!

If you have a site that you would like us to link to from our VU Facebook page or follow on Twitter, please let us know, we are happy to support you.

Email us at [email protected] , post on our Facebook wall or send us a tweet.

Social media can be a great way for you to connect with other students and we understand that you may want to use the University's name in the title so that other students can find your group or page.