If you withdraw from your course or a unit of study on or before the census date (or within 28 days of the commencement of your course for Certificate I-IV students) you might be eligible for a refund of some fees. The course commencement date is the earliest unit activity start date of your course, per academic year.
For example (this applies to Cert I-IV only), your teaching period 1VE enrolment may include one unit commencing 6 February, and three units commencing 9 February. In this example, your earliest unit activity start date is 6 February, so you'd have until 6 March (6 February + 28 days) to withdraw from ANY of the four units you're enrolled in, and be eligible for a partial refund.
Refer to our International refunds page for more information.
Refunds are generated automatically after each census date for domestic students.
Refunds are sent by one of these methods:
- By cheque, posted to you for the relevant amount, so make sure the address is correct.
- EFT (Electronic Funds Transfer) so make sure you include your EFT details in the refund request form.
You can also apply for a refund by attending a Student Service Centre and filling in a refund request form.
Please allow 10 – 15 days for your refund to be processed.
Higher education (HE) students
If you have withdrawn from your course or any unit(s) of study or taken an approved intermission (leave of absence before census date) you may be eligible for a refund.
If you have paid your student contribution/tuition fee up front for a given semester and have subsequently reduced your study load prior to the semester census date, you will be eligible for a refund of the difference between the original and the re-calculated student contribution/tuition fee.
Refund eligibility for HE students
|Fee type||Adjustment to enrolment record made before census date or relevant teaching period||Adjustment to enrolment record made after census date|
|Student contribution/HELP-upfront payment||Full refund for applicable semester/s||No refund applicable|
|Student contribution/HELP-deferred liability||Reduction of liability for applicable semester/s||No reduction of liability applicable|
|Non-award tuition fees||Full refund for applicable semester/s||No refund applicable|
|Full fee tuition fees||Full refund for applicable semester/s||No refund applicable|
TAFE Certificate I-IV students
Victoria University Polytechnic is our TAFE division. Visit our website to find courses we offer and information to help you apply and enrol.
If you withdraw from your course or any unit(s) of study within 28 days of the earliest unit activity start date of the course, in the current year, you may be eligible for a refund of fees. See your course manager for more details.
If you have applied for a concession card and have been advised by Centrelink that you are not eligible, you will receive a refund of your fees paid, less the minimum tuition fee and materials fee if you withdraw from your course before the due date on your invoice (and within 28 days of the earliest unit activity start date of the course).
If you don't formally withdraw from a course within 4 weeks of the course start date will result in you being liable for any unpaid fees.
Refund eligibility for Certificate I-IV students
|Fee type||Before course start date||Before refund date (four weeks after course start date)||After refund date|
|Tuition fee||Full refund||Full refund||No refund|
|Materials Fee||Full refund||Only refundable if you have not received your materials||No refund|
|Student Services and Amenities Fee (SSAF)||Full refund||Full refund||No refund|
VE/TAFE Diploma & above students
If you withdraw from a course/unit of study after census date, you will not be eligible for a refund.
Refund eligibility for Diploma & above students
|Type of fee||Adjustment to enrolment record made before census date or relevant teaching period||Adjustment to enrolment record made after census date|
|Tuition fee||Reduction of liability for relevant teaching period (or refund if you paid fees upfront).||No reduction of liability, no refund|
|Materials/Ancillary fees||Only refundable if you have not yet received your materials||No refund|
|Student Services and Amenities Fee (SSAF)||Full refund||No refund|
Post census amendments & remission of debt
If you are a Higher Education or TAFE Diploma or above student, you may apply for remission of debt or re-credit of Student Learning Entitlement (SLE) if special circumstances apply.
This includes students whose fees have been deferred through HECS-HELP, FEE-HELP, VET FEE-HELP or VET Student Loan.
You can apply if you have:
- withdrawn from your studies after the census date
- not completed the requirements for the unit of study (i.e. received a fail grade)
- been suspended or excluded after census date.
You cannot apply for a re-credit or remission if you have successfully completed the unit of study.
How to apply for a remission of debt or re-credit of SLE
To apply for remission of debt or re-credit of SLE, you must apply within 12 months of withdrawing from the unit. Complete the post census remission/re-credit of debt in special circumstances application.
If you have not withdrawn, you must apply in writing within 12 months of the end of the study period (including examination period) in which the unit was to be undertaken. You must make your application in writing to the Remissions Actioning Officer, Admissions & Enrolments Section, Student Connections Department.
If you have been on an approved intermission (leave of absence), the 12 month period applies from the end of the leave period.
Claims for remission of debt or a re-credit of SLE will not be accepted after the 12 month period has elapsed.
- Policy: Remission of debt, re-credit of SLE and post census amendment
- Procedure: Remission of debt, re-credit of SLE and post census amendment
Ask questions & find answers through Ask VU.
Phone: +61 3 9919 6100
Visit: Student Service Centre