Domestic students enrolled in either Higher Education (HE) or VET/TAFE may be eligible for a refund of fees in certain circumstances.

The census date is important in determining your eligibility for a refund.

  • Before census date: You may be eligible for a refund if you have withdrawn from your course or any unit(s) of study, or taken an approved leave of absence before the relevant census date.
  • After census date: You will not be eligible for a refund if you withdraw from a course or unit of study after census date.

Refund eligibility for HE students

Fee type Adjustment to enrolment record made before relevant census date Adjustment to enrolment record made after census date
Paid tuition fees upfront Full refund for applicable unit(s) No refund applicable
Deferred tuition fees via HELP loan (HECS-HELP/FEE-HELP) HELP debt will be reversed for applicable unit(s) HELP debt will remain
Paid Student Services & Amenities Fee (SSAF) up front Refund will be reversed according to study load for applicable study period No refund applicable
Deferred SSAF via SA-HELP HELP debt will be reversed according to study load for applicable study period HELP debt will remain

 

Refund eligibility for VET/TAFE diploma courses & higher

Type of fee Adjustment to enrolment record made before the relevant census date Adjustment to enrolment record made after census date
Paid tuition fees up front Full refund for applicable unit(s) No refund applicable
Deferred tuition fees via VET Student Loan or VET-FEE HELP Loan debt will be reversed for applicable unit(s) and study period. Loan debt will remain
Materials/auxiliary fees Full refund for applicable unit(s) and study period. No refund applicable
Student Services & Amenities Fee (SSAF) Refund will be reversed according to study load for applicable study period No refund applicable

 

Refund eligibility for VET/TAFE Certificate I to Certificate IV

If you withdraw from your course or any unit(s) of study within 28 days of the earliest unit activity start date of the course, in the current year, you may be eligible for a refund of your fees. See your course manager for further details.

If you do not formally withdraw from your course or any unit(s) within the applicable timeframe, you will not be eligible for a refund and will still be liable for any unpaid fees.

Fee type Before course start date Before refund date (28 days after course start date) After refund date
Tuition fee Full refund for applicable unit(s) Full refund for applicable unit(s) No refund applicable
Materials fee Full refund for applicable unit(s) Full refund for applicable unit(s) No refund applicable
Student Services & Amenities Fee (SSAF) Full refund for applicable unit(s) Full refund for applicable unit(s) No refund applicable

 

How to apply for a refund

If you believe you meet the eligibility requirements for a refund of your fees, fill out the domestic student refund form and return it to us at VUHQ or online at ASKVU.

All refunds are processed via EFT (Electronic Funds Transfer) so make sure you include your correct bank account details on the refund request form.

Please allow 10 – 15 days for your refund to appear in your nominated bank account.