VUHQ is your first point of contact for assistance, advice and support.

Our Student Advisors are on hand to answer your questions and to help you access the wide range of support services at VU.

How we can help

Heading to VUHQ?

Join our virtual queue and receive an SMS when your ticket at the VUHQ is due to be called.

Please be at your chosen VUHQ on time so that our staff can assist you.

Join our virtual queue

Locations & opening hours

City Campus VUHQ

Level 1, 370 Little Londsdale Street
City Campus
Monday–Friday, 9am–5pm

The VUHQ at City Queen has now permanently closed. If you need support or advice in the city, please visit the City Campus VUHQ.

Footscray Nicholson VUHQ

Building T, Level 1, Room T146
Footscray Nicholson Campus
Monday–Friday, 9am–5pm

Footscray Park VUHQ

Building M, Level 1 (Ground Floor)
Footscray Park Campus
Monday–Friday, 9am–5pm

St Albans VUHQ

Building 4N, Level 1 (VUHQ)
St Albans Campus
Monday–Friday, 9am–5pm

Sunshine VUHQ

Building A, Room A120
Sunshine Campus
Monday–Friday, 8am–5pm

Sydney VUHQ

Find out about support for VU Sydney students.

Werribee VUHQ

Building 1B, Level 1, Room 1B102
Werribee Campus
Monday-Wednesday & Friday, 9am–5pm
Thursday, 9am - 4pm

Please make sure you check the opening and closing times before you attend one of our student service centres.