Support for VU Brisbane students
Our students are supported every step of the way - from enrolment right through to graduation. With an award-winning teaching method, excellent services and individual support, our students become confident, career-ready graduates.
Victoria University's standards of practice and obligations to international students refer to the ESOS framework, implemented by the Australian government to ensure that overseas students have a safe, enjoyable and rewarding place to study.
Find out more about the ESOS framework and information for international students.
International student support
As a VU Brisbane student, you have access to student support offered by the University as well as services offered by ECA.
Services and support include:
- orientation
- academic support and study skills
- academic administration services
- counselling
- social events and activities.
Academic support
VU Brisbane provides academic support throughout your studies to equip you with the skills, knowledge, and confidence to succeed at university. From group workshops to individual support, we are with you every step of the way.
For more information about any of our services:
Workshops
Our academic workshops are designed to help you transition to a new learning environment, equipping you with knowledge and skills to thrive in your studies, including:
- academic integrity
- academic writing
- referencing skills
- library research skills
- FAQ by newcomers – An Introduction to Australian Learning Environment
- oral presentation skills
- exam preparation techniques
- critical thinking.
Workshops are advertised around campus and on social media.
Peer tutoring
Student tutors are available to help you with your studies if you need additional support. This service is free for all students.
Tutors facilitate one-on-one or group study sessions where students can collaboratively work on assignments or discuss challenging topics.
To request a tutor:
VU Brisbane Learning Support Staff
Our Learning Support Advisors can assist you if you have concerns about an assessment or content being covered in a unit. The learning support team is located on Level 1.
Mapinder Pannu, Learning Support Advisor
Email:
Phone: 0430 605 345
Available: Monday – Friday in the Learning Hub, Level 1
Other services & resources
Career-ready resources
Learning Support helps you equip yourself with crucial knowledge and resources to prepare for the professional world after your studies.
Services include:
- CV preparation and modification
- employment help workshops
- walkthrough job seeking websites and career portals.
- assistance with LinkedIn profile.
- interview preparation.
Library skills & resources
The VU Brisbane Learning Support team helps you with library research skills to find credible sources for your assessments and assignments. We run workshops on how to access the huge range of digital resources available to all VU Brisbane students.
Academic action plans & success mapping
Our learning support team can help you map out an effective study plan for each block and offer tips on how to successfully complete your assignments.
Libraries & learning hubs
VU library (located at VU's Melbourne campuses) provides access to ebooks, ejournals, databases, referencing and plagiarism guides and more.
The VU Brisbane Learning Hub is a welcoming study space that provides library services and has a selection of textbooks available to students, which can be borrowed from Monday to Friday. The Learning Hub is located on Level 1 and can be accessed at any time during campus opening hours.
Access other non-VU libraries
Victoria University is a member of the University Libraries of Australia and New Zealand (ULANZ), which provides a national reciprocal borrowing scheme for its staff and students. Under this scheme, Victoria University Brisbane students will be able to join local academic libraries for study and borrowing, including the QUT library.
In addition, for the State Library of Queensland, residents can use their inter-library loans system.
You may also like the state library near our campus in Fortitude valley. These locations offer a great study environment as well as regular exhibitions and events.
Graduate support
As a VU Brisbane student, you will be provided with a diverse range of opportunities offered by ECA to prepare you for life after graduation.
Career workshops
ECA offers career-related workshops to help graduating students enter the Australian workforce. Workshops include:
- job search techniques
- résumé and cover letter writing
- interview preparation and training, including mock interviews.
Work experience
VU Brisbane graduates can participate in work experience placements offered by ECA. Work experience can be a great way to enter your chosen industry, with host companies often looking to train candidates for future employment if they demonstrate employable qualities during their placement.
The advantages of work experience include:
- observation, learning and training opportunities
- exposure to Australia’s professional culture
- access to mentoring opportunities
- a competitive edge in job applications (for example, employers are interested in experience as well as qualifications).
Find out more about ECA internships.
Welfare services
Our Manager Student Services can assist you as an advocate, mediator or support person with any issues you may encounter during your studies. There is also a counselling service available on campus for assistance with any personal issues you may experience while in Australia.
Contact us to find out more about our range of welfare services:
- international student orientation
- student activities and trips
- housing services
- financial advice
- welfare and counselling
- student equity
- accessibility & disability support
- employment services
- complaints resolution.
Our Manager Student Services can assist you as an advocate, mediator or support person with any issues you may encounter during your studies. There is also a counselling service available on campus for assistance with any personal issues you may experience while in Australia.
Account services
Our Accounts department can assist with fee-related enquiries such as:
- payment methods
- invoice enquiries
- refunds.