When it comes to studying, we understand that it may be difficult to know where to start – especially if you’re new to university.

To make it easier, new students can meet with a dedicated Student Advisor for personalised advice and support. We're here to help you succeed in your studies and get the most out of university life.

Student Advisors are available across all of our schools and colleges, and can chat with you via phone, Zoom or face to face.

Make an appointment

Advising for Success

Our Advising for Success program is available to all new Higher Education (HE) students (domestic and international onshore). The program provides an opportunity for us to:

  • welcome you to Victoria University (VU) and our student-advising network
  • offer you a personalised meeting with a dedicated Student Advisor to discuss your study goals
  • develop a tailored Success Plan that will help you succeed at your studies and get the most out of your university experience
  • explain how to access the range of support and resources available to you during your time at VU.

Success planning

Once you're enrolled in your Higher Education (HE) course, you'll find a 'Start your success journey now' tile on your MyVU.

Answer a short series of questions to create your personalised Success Plan, based on:

  • the reasons you chose your course
  • your expectations of studying
  • your academic goals
  • potential challenges or issues that may impact your studies
  • practical and exciting steps you can take to make the most out of your university experience.

After creating your Success Plan, you'll be introduced to your dedicated Student Advisor who will guide you through your studies at VU. You can make an appointment to meet your Student Advisor.

In some cases, your Student Advisor will contact you to see if there is anything they can assist with and check in with how you're tracking towards your goals.

Get to know your advisor

Our friendly team of Student Advisors are here to guide you throughout your studies, so that you can get the most out of university life.

Hi, I’m Elizabeth and I’m a Student Advisor at VUHQ.

I have a Bachelor Degree in Social Work and I have been working in the tertiary education sector performing different roles for the past 6 years.

I am a big advocate for the VU Community and have a passion for creating opportunities and community strengthening. 

I like to read books and meeting people from different walks in life. Coffee is a must for me!

I am here to be an kind ear for you. I’m here to help!

Hi, my name is Isaac, and I am a Student Advisor at VUHQ.

I currently work and have been working as a Sunday School volunteer for 8 years, 4 years as a helper and 4 years as a teacher. I have also worked as a Youth Leader for the last 3 years. I have experience working with many students, and am very comfortable in handling all types of situations. 

I can help students with any questions or queries they might have, no matter how small or insignificant they may seem. VUHQ is a judgement free space, so please come in if you need help.

The thing I love most about VUHQ is its ability to help people, especially with the role I’ve been put into, which allows me to interact with different students who need help getting their education back on track.

I am very passionate about meeting new people and seeing what different ways I am able to help them, or make their lives/education easier. Nothing is better than seeing students leave VUHQ, satisfied with the outcome they have reached.

In my spare time, I love to listen to music. Nothing better than chucking some Airpods in and getting lost in the music - absolute bliss!

Hi, I’m Jess, a Student Advisor at VUHQ.

As far as academic journey’s go, I started mine with a Certificate III in Music Industry before later pursuing a Bachelor of Business with VU as a student.

My majors were Human Resource Management and Management and Innovation, as such I am passionate about teaching and supporting students to excel in all aspects of their university life (and beyond).

I aim to maintain the safe, inclusive and positive environment that Victoria University has always upheld.

I love the energy of the VU community and the student focused mindset that VU employs.

Curiously, I have been to 18 different countries, although in my spare time, I’m usually nose deep in a good book, grasping an oversized hot beverage and listening to music.

Hi, my name is Jittra and I'm a Student Advisor at VUHQ.

I have been working at VU for over 15 years. I started working at VU as an Administrative Officer at VU English, where I worked for almost eight years. I then worked as an International Student Officer for four years and now as a Student Advisor at VUHQ, City Campus.

I still enjoy what I do, as my passion is to help students solve their problems. I am glad I have a chance to be part of so many VU students' lives and journeys, making a few differences along the way. My ultimate goal working at VUHQ is to deliver the best customer service with a smile.

I gained a Master of Business in Marketing at Victoria University.

I also love learning other languages. I can speak Thai fluently and conversation Chinese, Japanese, Arabic, Korean and Spanish.

Jittra, Student Advisor.

Hi, my name is Jordan and I’m a Student Advisor at the Footscray Park Campus.

I have been working within the university sector for the past 6 years and over that time I have completed a Diploma of Sustainability and Bachelor of International Aid and Development.

I really enjoy working at one of the most multicultural universities in Australia! In my free time I love to travel the world and I have been lucky enough to visit over 55 countries.

Jordan, Student Advisor.

Hi, my name is Mandy and I am a Student Advisor at VUHQ.

I’ve been working at Victoria University for 18 years and have held numerous roles supporting students.

I also have a Business and Information Technology qualification that complements my role as a Student Advisor.

What I enjoy most about my role as a Student Advisor is supporting students in their journey towards a successful career and achieving their goals.

In my downtime, I love travelling and exploring the outdoors.

Martha, Student Advisor.

Hi, my name is Melissa and I am a Student Advisor at VUHQ.

I have been working within Student Services at VU for the past 8 years.

I have always been known as the mum of the office and take that role seriously when interacting with students to help them achieve their goals.

I love travelling to the Gold Coast and spending time with family and friends.

A fun fact about me is: I met Nicole Kidman and Tom Cruise many years ago at the Fox Studio opening in Sydney.

Hi, I’m Michele and I’m a Student Advisor at VUHQ.

I’ve been working at Victoria University for nine years and I really enjoy connecting with students.

While working at VU, I have completed a Certificate IV in Business.

In my downtime, I love to practice yoga, and my favourite pastime is travelling. I backpacked around Asia and Europe for two years in my 20s and later lived in Sweden. I also love to watch AFL and support my team. Go Tigers!

Michele, Student Advisor.

Hi, my name is Michael and I am a Student Advisor at VUHQ.

A very long time ago, I graduated from Asian Studies at La Trobe University. I've been working in higher education institutions for about five years now. I have experience in International and Domestic student advising at a variety of stages.

I can assist you with any questions at all. You don't have to be shy - everyone has things they don't know. At VUHQ we're here to help you get answers.

I love VU because I have an excellent team to work with. They are all friendly, helpful, and best of all, knowledgeable. Drop in at VUHQ and you'll see what I mean.

I am passionate about providing students with quick and accurate advice to help them get the most out of their time at VU.

In my spare time, I love growing deciduous trees from the northern hemisphere. I have 31 Japanese maples and an elm of some sort, all growing in little pots in my yard. They're very cute.

Hi, my name is Natalie and I am a Student Advisor at VUHQ.

I have worked at Victoria University for 27 years in Student Administration and Student Services. I also have a Diploma of Business (Frontline Management).

A fun fact about me is that I have been skydiving. I believe that everyone should do this at least once in their lifetime as it is an amazing experience.

Natalie, Student Advisor.

Hi, my name is Nathan and I’m a Student Advisor at VUHQ.

I’ve been working at Victoria University for the past two years in a variety of Student Services roles.

I really enjoy assisting and connecting with students as much as I can while trying to give them the best experience possible.

In my spare time, I enjoy karate with my mates, playing rugby and running tabletop games when I have the chance.

Hi, my name is Ngoc and I’m a Student Advisor at VUHQ.

I've been working at Victoria University for 10 years, where I have completed a Diploma of Business Administration.

In my downtime, I like to go on long road trips and hiking. Something interesting about me is that I've never had chickenpox.

Ngoc, Student Advisor.

Hi, I’m Reham and I’m a Student Advisor at VUHQ.

I have a bachelor degree in Information System Management and I have been working in the tertiary education sector performing different teaching and professional roles for the past 11 years, of which four have been at Victoria University.

I am privileged to work in such a diverse and multicultural place like Victoria University. I have a passion for interacting with students and offering the best advice to help them achieve their study goals. The best part about my role is having my one on one consultations with students and educating them on how make the most out of their university experience.

I like outdoors activities as well as water-based activities, so when I am not working, I will be snorkelling (in summer) or out in the bush camping or hiking (in winter).

In my leisure time I watch a lot of science-based documentaries.

Reham student advisor

I have been working at Victoria University for the past 4 years and worked in various roles to assist students.

I am very proud to be a part of an organisation which has drastically made amazing changes to provide an impeccable student experience over the years.

I believe in saying, life is too short and we all need to give a best shot to make our self and everyone around us happy.

See me to make your journey pleasant, enjoyable and successful!

Rohini, Student Advisor.

Hi, my name is Shagufa I am a Student Advisor at VUHQ.

I have completed a Bachelor of Business (Banking and Finance) and have worked at Victoria University for 3 years now.

I enjoy working at Victoria University due to its student-based approach, where students are at the fore front of changes. Overall, my purpose for this role is to educate students about what’s available to them at VU and to help to deliver exceptional customer to enhance students study experience at VU.

Apart from that I have great interest in travelling and am looking forward to exploring the world.

Hi, I’m Shcifana and I’m a Student Advisor at VUHQ.

I joined Victoria University at the start of 2021 and it has been an amazing journey so far.

While I am new to VU, I have been in the industry for more than twelve years supporting students and academic staff and have a bachelors and masters degree. I truly enjoy my work and believe I’ve been one of the fortunate ones to have the opportunity to work with tertiary students.

I am especially passionate about supporting students through the full VU lifecycle from application to graduation and I take pride in being part of the multicultural VU family.

My leisure activities include designing clothes, trying new recipes, watching cooking shows, reading books and playing badminton.

Other advisory support

VU offers advice and support about University life, including academic support, financial advice and health services.

Our friendly VUHQ staff will put you in touch with the best person to deal with your enquiry.

Contact our VUHQ support services: