When it comes to studying, we understand that it may be difficult to know where to start – especially if you’re new to university.

To make it easier, new students can meet with a dedicated Student Advisor for personalised advice and support. We're here to help you succeed in your studies and get the most out of university life.

Advising for Success

Our Advising for Success program is available to all new university students (domestic and international onshore). The program provides an opportunity for us to:

  • welcome you to VU and our student-advising network
  • offer you a personalised meeting with a dedicated Student Advisor to discuss your study goals
  • develop a tailored Success Plan that will help you succeed at your studies and get the most out of your university experience
  • explain how to access the range of support and resources available to you during your time at VU.

 

Success planning

Once you're enrolled, you'll find a 'Start your success journey now' tile on your MyVU.

You will then be asked to answer a short series of questions to create a personalised Success Plan, tailored to your goals. 

Once you have your Success Plan, you'll be introduced to your dedicated Student Advisor, who will guide you through your studies at Victoria University.

Your personalised Success Plan gets you thinking about:

  • the reasons you chose your course
  • your expectations of studying
  • academic goals
  • potential challenges or issues that may impact your studies
  • practical and exciting steps you can take to make the most out of your university experience.

You then have the opportunity to make an appointment to meet your Student Advisor, either face to face or via a phone appointment. In some cases, your Student Advisor will contact you to see if there is anything they can assist with and check in with how you're tracking towards your goals.

 

Meet with a Student Advisor

Our Student Advisors are located at VUHQ.

Make an appointment today by calling us on +61 3 9919 6100 – we're available to chat face-to-face or over the phone.

Advisors by College

  • Chloe – appointment at Footscray Park
  • Grace – appointment at Werribee
  • Isabelle – appointment by phone
  • Jag – appointment by phone
  • Jill – appointment by phone
  • Jordan – appointment at Footscray Park
  • Kim – appointment at St Albans
  • Mandy – appointment at Footscray Park
  • Mona – appointment by phone
  • Natalie – appointment at St Albans
  • Ngoc – appointment at Footscray Park
  • Phillip – appointment by phone
  • Pragya – appointment at Footscray Park
  • Reham – appointment at Footscray Park

  • Aleisha – appointment at City Flinders
  • Chloe – appointment at Footscray Park
  • Grace – appointment at Werribee
  • Isabelle – appointment by phone
  • Jag – appointment by phone
  • Jill – appointment by phone
  • Jittra – appointment at City Flinders
  • Joanne – appointment at Footscray Nicholson
  • Jordan – appointment at Footscray Park
  • Kim – appointment at St Albans
  • Mandy – appointment at Footscray Park
  • Martha – appointment at City Flinders
  • Michele – appointment at City Queen
  • Mona – appointment by phone
  • Natalie – appointment at St Albans
  • Ngoc – appointment at Footscray Park
  • Phillip – appointment by phone
  • Pragya – appointment at Footscray Park
  • Reham – appointment at Footscray Park

  • Chloe – appointment at Footscray Park
  • Grace – appointment at Werribee
  • Isabelle – appointment by phone
  • Jag – appointment by phone
  • Jill – appointment by phone
  • Jordan – appointment at Footscray Park
  • Mandy – appointment at Footscray Park
  • Mona – appointment by phone
  • Ngoc – appointment at Footscray Park
  • Phillip – appointment by phone
  • Pragya – appointment at Footscray Park
  • Reham – appointment at Footscray Park

  • Grace – appointment at Werribee
  • Isabelle – appointment by phone
  • Jag – appointment by phone
  • Jill – appointment by phone
  • Michele – appointment at City Queen
  • Mona – appointment by phone
  • Phillip – appointment by phone

  • Chloe – appointment at Footscray Park
  • Grace – appointment at Werribee
  • Isabelle – appointment by phone
  • Jag – appointment by phone
  • Jill – appointment by phone
  • Jordan – appointment at Footscray Park
  • Mandy – appointment at Footscray Park
  • Mona – appointment by phone
  • Ngoc – appointment at Footscray Park
  • Phillip – appointment by phone
  • Pragya – appointment at Footscray Park
  • Reham – appointment at Footscray Park

 

  • Aleisha – appointment at City Flinders
  • Chloe – appointment at Footscray Park
  • Grace – appointment at Werribee
  • Isabelle – appointment by phone
  • Jag – appointment by phone
  • Jill – appointment by phone
  • Jittra – appointment at City Flinders
  • Jordan – appointment at Footscray Park
  • Mandy – appointment at Footscray Park
  • Martha – appointment at City Flinders
  • Mona – appointment by phone
  • Ngoc – appointment at Footscray Park
  • Phillip – appointment by phone
  • Pragya – appointment at Footscray Park
  • Reham – appointment at Footscray Park

  • Aleisha – appointment at City Flinders
  • Grace – appointment at Werribee
  • Isabelle – appointment by phone
  • Jag – appointment by phone
  • Jill – appointment by phone
  • Jittra – appointment at City Flinders
  • Joanne – appointment at Footscray Nicholson
  • Martha – appointment at City Flinders
  • Mona – appointment by phone
  • Phillip – appointment by phone

Get to know your advisor

Our friendly team of Student Advisors are here to guide you throughout your studies, so that you can get the most out of university life.

Hi, I’m Aleisha and I’m a Student Advisor at VUHQ.

I have completed a Diploma of Business Enterprise and Bachelor of Business at Victoria University. I have been working within the tertiary education sector since 2016. Within this time, I have gained experience in a number of portfolios, namely Advancement, VU English and Student Services. What I love most about my role is the opportunity to provide students with the tools to achieve their goals. I appreciate Victoria University's interest in providing a comprehensive education to students by investing in their personal and professional development.

I am environment conscious, like to read, practice yoga and play football. I make a very delicious Mixed Berry Pie and my favourite show is Seinfeld.

 

Hi, I'm Anna and I’m a Senior Student Advisor and Team Leader at VUHQ.

I’ve been working at Victoria University for over 14 years in student administration and service roles. Over the years, I have gained a lot of experience and am here to assist and support you.

My aim is to help empower you throughout your studies, while making sure you enjoy and experience what VU has to offer. I’m here to help you succeed in your studies and achieve your life goals.

In my spare time, I love to catch up with my family and friends and get away to my cabin along the Great Ocean Road. I love to travel overseas and within Australia. Europe and America are my favourite destinations so far.

Hi, I’m Chloe and I'm a Student Advisor at VUHQ.

I have been working at Victoria University for a little over a year now. What I love most about the University is the diversity and opportunity we give students. I have lived in Footscray my entire life and feel very proud to be part of the culture that is Footscray.

Victoria University has a very important role in providing education to people in the west and I love that.

When I am not working, I am at home having fun with my beautiful children, whilst always dreaming of travelling the world and owning 30 dogs.

 

Hi, I’m Eduardo and I'm a Senior Student Advisor and Team Leader at VUHQ.

I've been working at Victoria University since early 2011.

I commenced my career at VU as a student as staff, becoming a First Language Counsellor at the Adult Migration English Program, providing assistance, orientation and referral to newly arrived students and refugees from diverse cultural backgrounds.

Learning English and working at VU with students from all around the world cemented my passion for assisting our students to help them make the most of their studies and journey at VU.

During my downtime I love listening to old vinyl records, developing my own training and nutrition plans, as well as bushwalking.

Hey, my name is Grace and I’m a student advisor at VUHQ.

I have been working in tertiary education for more than 5 years and have been with Victoria University for almost 4 years.

The thing I love about Victoria University is the opportunities it gives to our students. I believe VU helps students grow, succeed and achieve their study goals so I am very proud to work here.

My favourite thing about working in VUHQ is meeting the many different students who present at VUHQ every day and helping them solve their enquiry so they leave with a smile on their face.

When I’m not working, I’m away camping in the swag with my fur babies (dogs). I have a blue heeler called Tikka and a little jack russell, Lola.

Hi, I’m Isabelle - a Student Advisor at VUHQ.

I’ve been working at Victoria University for a little over a year now in both the contact centre and the service centres on campus.

I feel lucky to work at a university that really celebrates cultural diversity in the west and offers equal opportunities to everyone!

I love travelling and recently spent seven months living in Cambodia. I love living in Footscray, live music and spending time with friends.

Hi, I’m Jagriti and I’m a Student Advisor at VUHQ.

I’ve been working at Victoria University for three and half years and have completed the Master of Accounting/Business (Finance). Before commencing my career in Australia, I was working in the Banking Sector in India for around 5 years.

The thing I love most about VU is the diversity of cultural backgrounds represented, which gives me an opportunity to see students coming together at one place and working together to make a better future.

I really enjoy helping students in their journey to success and making it a smooth process for them. I look forward to meeting new students and I'll be happy if I can make a difference to someone's life.

In my downtime, I love to spend time with my family, visit different places and listen to music.

Hi, my name is Jill.

I have worked in the higher education sector in a variety of support and teaching roles for the past ten years.

I’m passionate about supporting people to access quality education and to achieve their academic and career goals. I love seeing the way that students can be both challenged and inspired for the better by their learning experiences.

I’ve completed several undergraduate and postgraduate qualifications in the humanities and social sciences, but I am still learning every day, even though I’m no longer formally a student.

In my downtime I love playing soccer, exploring new places with my family, and making my daughter laugh. I look forward to meeting you and helping you to reach your study goals!

Hi, my name is Jittra and I'm a Student Advisor at VUHQ.

I have been working at VU for over 15 years. I started working at VU as an Administrative Officer at VU English, where I worked for almost 8 years. I then worked as an International Student Officer for 4 years and now as a Student Advisor at VUHQ, City Flinders.

I still enjoy what I do, as my passion is to help students solve their problems. I am glad I have a chance to be part of so many VU students' lifes and journeys, making a few differences along the way.  My ultimate goal working at VUHQ is to deliver the best customer service with a smile.

I gained a Master of Business in Marketing at Victoria University.

I also love learning other languages. I can speak Thai fluently and conversation Chinese, Japanese, Arabic, Korean and Spanish.

Hi, I’m Joanne and I’m a Student Advisor at VUHQ.

I have been at Victoria University for the last 7 years as both a student and staff. I completed a Bachelor of Business with a major in Accounting and worked in both Central Finance and Student Life in a financial capacity.

I love my current role as a Student Advisor, as I get to engage with students.

Fun fact – I have lived in four countries (Vietnam, Australia, Japan and Mexico). I love Mexican food, which works out perfectly because I married an amazing Mexican!

Hi, my name is Jordan and I’m a Student Advisor at the Footscray Park Campus.

I have been working within the university sector for the past 6 years and over that time I have completed a Diploma of Sustainability and Bachelor of International Aid and Development.

I really enjoy working at one of the most multicultural universities in Australia! In my free time I love to travel the world and I have been lucky enough to visit over 55 countries.

Hi, I’m Kim and I’m a Student Advisor at VUHQ.

I have worked at Victoria University for the past 3 years and have been in the tertiary education sector for the past 7 years.

I love that Victoria University provides opportunities to a diverse cohort of students to succeed in their higher education. I am currently studying online to finish my Bachelor of Business, which I hope to complete by next year.

In my free time I love travelling, spending time with my friends and family, including our bunny rabbit Banh Mi!

Hi, my name is Mandy and I am a Student Advisor at VUHQ.

I’ve been working at Victoria University for 18 years and have held numerous roles supporting students.

I also have a Business and Information Technology qualification that complements my role as a Student Advisor.

What I enjoy most about my role as a Student Advisor is supporting students in their journey towards a successful career and achieving their goals.

In my downtime, I love travelling and exploring the outdoors.

Hi, I’m Martha and I'm a Student Advisor at VUHQ.

I've been working at Victoria University for over four years.

Before I arrived in Australia, I completed my Bachelor of Accounting and worked as an auditor for more than 3 years. I decided to continue my studies in Australia and enrolled into the Master of Business (Accounting)/Master of Finance at VU, where I graduated a few years ago. I am currently doing my CPA.

I really enjoy working with students and helping them as much as I can. I was an international student myself and then a local student, so I understand the pressures and am passionate about giving students the best student experience.

When I am not working, I love spending time with my family and making as many memories as we can while having lots of fun indoors and outdoors. I also love travelling and exploring new cultures. Before I became a mum I liked doing adventurous activities. For example: bungee jumping in India, skydiving and The Canyon swing in New Zealand. Now, my favourite thing in the world is being a wife and mum. I look forward to meeting you.

Hi, I’m Michele and I’m a Student Advisor at VUHQ.

I’ve been working at Victoria University for nine years and I really enjoy connecting with students.

While working at VU, I have completed a Certificate IV in Business.

In my downtime, I love to practice yoga, and my favourite pastime is travelling. I backpacked around Asia and Europe for two years in my 20s and later lived in Sweden. I also love to watch AFL and support my team. Go Tigers!

Hi, my name is Mona and I’m a Student Advisor at VUHQ.

I joined VU as a student in 2015 for Master of Business in ERP systems and graduated with the ‘Most Outstanding Student’ award. While studying, I started working casually at VU with facilities and as a volunteer with VU Vollies.

The acceptance of diverse philosophies, beliefs and nations made me fall in love with the overall VU culture. I joined student services in 2017 and ever since have enjoyed my role and the capacity to help and resolve student queries.

I’m a foodie and passionate about travelling. I also like watching movies, and sometimes read books and paint in my spare time.

Hi, my name is Natalie and I am a Student Advisor at VUHQ.

I have worked at Victoria University for 27 years in Student Administration and Student Services. I also have a Diploma of Business (Frontline Management).

A fun fact about me is that I have been skydiving. I believe that everyone should do this at lease once in their lifetime as it is an amazing experience.

Hi, my name is Ngoc and I’m a Student Advisor at VUHQ.

I've been working at Victoria University for 10 years, where I have completed a Diploma of Business Administration.

In my downtime, I like to go on long road trips and hiking. Something interesting about me is that I've never had chickenpox.

Hi, my name is Phillip and I’m a Student Advisor at VUHQ.

I've been working in Student Services for over two years and I have completed a Bachelor of Exercise Science and Human Movement, as well as a Diploma of Sport and Recreation at VU.

As a former Victoria University student, I know what it takes to successfully complete my studies and would like to help students grow and achieve their goals.

In my leisure time, I play soccer at a semi-professional level, which takes up most of my time. When I do have a chance, I like fishing and playing golf. I am a foodie, which means any chance of dining at a lovely restaurant with friends is always an added bonus.

Hi, I’m Pragya and I’m a Student Advisor at VUHQ.

I have been working at Victoria University in different departments for over a year and a half.

I have worked as a Student Ambassador, Student Transition Mentor, Administrative Support Officer, Clubs and Societies Assistant, Lead 2 Change Facilitator and I was the V4U 2014 Project Officer. I was a Student as Staff in all roles while studying a Master of International Community Development at VU, which I absolutely loved. I have thoroughly enjoyed working and studying at VU.

As an international student, VU has provided fantastic opportunities to grow professionally and build friendships.

A fun fact about me is that I can recite dialogue from every episode of the popular American TV show Friends. In fact, I started the social club 'Friends at VU' to share my love with other fanatics. In my free time, I volunteer with City of Melbourne and Asylum Seeker Resource Centre (ASRC). I'm looking forward to meeting you.

I’m Reham and I’m a Student Advisor at VUHQ.

I have been working in the Tertiary Education sector performing different teaching and professional roles for the past ten years.

I am privileged to work in such a diverse and multicultural place like VU. I'm passionate about interacting with students and offering the best advice to help them achieve their study goals. The best part about my role is having my one-on-one consultation with students and educating them on how to make the most out of their university experience.

I am an adventurous person and I like doing water-based activities. When I'm not working I'll be snorkelling (in summer) and out with my friends camping in the bush or hiking (in winter). In my leisure time, I create content for my book, read science-related articles and dance Argentine Tango.

Hi, my name is Sharon and I am a Senior Student Advisor and Team Leader at VUHQ.

I have worked at Victoria University for almost 10 years where I have held numerous roles supporting students. I also have a Business and Front Line Management qualification which complements my role as Student Advisor.

What I enjoy most about my role as a Student Advisor is supporting students through their journey at Victoria University, to achieve their goals towards a successful career.

In my downtime, I love travelling, camping and exploring the outdoors. I have a musical background and enjoy sharing my talent in music and song.