When it comes to studying, we understand that it may be difficult to know where to start – especially if you’re new to university.
To make it easier, new students can meet with a dedicated Student Advisor for personalised advice and support. We're here to help you succeed in your studies and get the most out of university life.
Our Advising for Success program is available to all new Higher Education (HE) students (domestic and international onshore). The program provides an opportunity for us to:
Once you're enrolled in your Higher Education (HE) course, you'll find a 'Start your success journey now' tile on your MyVU.
You will then be asked to answer a short series of questions to create a personalised Success Plan, tailored to your goals.
Once you have your Success Plan, you'll be introduced to your dedicated Student Advisor, who will guide you through your studies at Victoria University.
Your personalised Success Plan gets you thinking about:
You then have the opportunity to make an appointment to meet your Student Advisor, either face to face or via a phone appointment.
In some cases, your Student Advisor will contact you to see if there is anything they can assist with and check in with how you're tracking towards your goals.
Student Advisors are available to address your queries in via phone, Zoom or face to face.
Make an appointment today by calling us on +61 3 9919 6100 or make an appointment online.
Our friendly team of Student Advisors are here to guide you throughout your studies, so that you can get the most out of university life.
Hi, I’m Cathy and I’m a Student Advisor at VUHQ.
I’ve been working at Victoria University for only a short time but have previously worked at VU in the Student Contact Centre.
I completed a Bachelor of Business here at Victoria University and have over 20 years of Customer Service experience in Not for Profit, Recruitment and Telecommunications.
I look forward to guiding and supporting our students to meet their goals and reach their potential.
In my spare time I enjoy gardening, cooking and yoga.
Hi, I’m Chiraag and I’m a Student Advisor at VUHQ.
I completed my Master of Business Finance degree at Victoria University in December 2017. Having been a student and staff member since 2016, I feel privileged to be a part of the VU family. I have been lucky to work in various teams across the University, namely Student Mentoring, International Recruitment & Admissions, Procurement, Finance and Student Services.
Through my various roles I have developed a passion for engaging and interacting with students to assist them through their University life. The best part about having been a student and working at VU is the friendly-family environment which enables both students and staff to feel at home and perform at their best.
In my free time, I love to spend time with family and friends, and travel the world, and I’m a big sports fan where Liverpool is the team.
I look forward to assisting our students achieve a world-class education and an exciting career.
Hi, my name is Jittra and I'm a Student Advisor at VUHQ.
I have been working at VU for over 15 years. I started working at VU as an Administrative Officer at VU English, where I worked for almost eight years. I then worked as an International Student Officer for four years and now as a Student Advisor at VUHQ, City Flinders.
I still enjoy what I do, as my passion is to help students solve their problems. I am glad I have a chance to be part of so many VU students' lives and journeys, making a few differences along the way. My ultimate goal working at VUHQ is to deliver the best customer service with a smile.
I gained a Master of Business in Marketing at Victoria University.
I also love learning other languages. I can speak Thai fluently and conversation Chinese, Japanese, Arabic, Korean and Spanish.
Hi, my name is Jonny and I am a Student Advisor at VUHQ.
I have over 10 years’ experience within the education sector being in various roles within Student Administration and Student Services.
I enjoy engaging and interacting with students during their student lifecycle journey. I look forward to meeting and supporting you through your studies and university life.
In my free time I spend time keeping fit, renovating and landscaping a home.
Hi, my name is Jordan and I’m a Student Advisor at the Footscray Park Campus.
I have been working within the university sector for the past 6 years and over that time I have completed a Diploma of Sustainability and Bachelor of International Aid and Development.
I really enjoy working at one of the most multicultural universities in Australia! In my free time I love to travel the world and I have been lucky enough to visit over 55 countries.
Hi, my name is Mandy and I am a Student Advisor at VUHQ.
I’ve been working at Victoria University for 18 years and have held numerous roles supporting students.
I also have a Business and Information Technology qualification that complements my role as a Student Advisor.
What I enjoy most about my role as a Student Advisor is supporting students in their journey towards a successful career and achieving their goals.
In my downtime, I love travelling and exploring the outdoors.
Hi, my name is Melissa and I am a Student Advisor at VUHQ.
I have been working within Student Services at VU for the past 8 years.
I have always been known as the mum of the office and take that role seriously when interacting with students to help them achieve their goals.
I love travelling to the Gold Coast and spending time with family and friends.
A fun fact about me is: I met Nicole Kidman and Tom Cruise many years ago at the Fox Studio opening in Sydney.
Hi, I’m Michele and I’m a Student Advisor at VUHQ.
I’ve been working at Victoria University for nine years and I really enjoy connecting with students.
While working at VU, I have completed a Certificate IV in Business.
In my downtime, I love to practice yoga, and my favourite pastime is travelling. I backpacked around Asia and Europe for two years in my 20s and later lived in Sweden. I also love to watch AFL and support my team. Go Tigers!
Hi, my name is Natalie and I am a Student Advisor at VUHQ.
I have worked at Victoria University for 27 years in Student Administration and Student Services. I also have a Diploma of Business (Frontline Management).
A fun fact about me is that I have been skydiving. I believe that everyone should do this at least once in their lifetime as it is an amazing experience.
Hi, my name is Nathan and I’m a Student Advisor at VUHQ.
I’ve been working at Victoria University for the past two years in a variety of Student Services roles.
I really enjoy assisting and connecting with students as much as I can while trying to give them the best experience possible.
In my spare time, I enjoy karate with my mates, playing rugby and running tabletop games when I have the chance.
Hi, my name is Ngoc and I’m a Student Advisor at VUHQ.
I've been working at Victoria University for 10 years, where I have completed a Diploma of Business Administration.
In my downtime, I like to go on long road trips and hiking. Something interesting about me is that I've never had chickenpox.
Hi, I’m Reham and I’m a Student Advisor at VUHQ.
I have a bachelor degree in Information System Management and I have been working in the tertiary education sector performing different teaching and professional roles for the past 11 years, of which four have been at Victoria University.
I am privileged to work in such a diverse and multicultural place like Victoria University. I have a passion for interacting with students and offering the best advice to help them achieve their study goals. The best part about my role is having my one on one consultations with students and educating them on how make the most out of their university experience.
I like outdoors activities as well as water-based activities, so when I am not working, I will be snorkelling (in summer) or out in the bush camping or hiking (in winter).
In my leisure time I watch a lot of science-based documentaries.
I have been working at Victoria University for the past 4 years and worked in various roles to assist students.
I am very proud to be a part of an organisation which has drastically made amazing changes to provide an impeccable student experience over the years.
I believe in saying, life is too short and we all need to give a best shot to make our self and everyone around us happy.
See me to make your journey pleasant, enjoyable and successful!
Hi, I’m Shcifana and I’m a Student Advisor at VUHQ.
I joined Victoria University at the start of 2021 and it has been an amazing journey so far.
While I am new to VU, I have been in the industry for more than twelve years supporting students and academic staff and have a bachelors and masters degree. I truly enjoy my work and believe I’ve been one of the fortunate ones to have the opportunity to work with tertiary students.
I am especially passionate about supporting students through the full VU lifecycle from application to graduation and I take pride in being part of the multicultural VU family.
My leisure activities include designing clothes, trying new recipes, watching cooking shows, reading books and playing badminton.
Hi, I’m Valeria and I’m a Student Advisor at VUHQ.
I’ve been working at Victoria University since 1 September 2021. I have a Bachelor and Masters in Intercultural Communication, Interpreting and Translation from the University of Bologna in Italy and a Diploma in Business. I've been working in the education space as an advisor and a language teacher since I moved to Australia in 2016.
What I love about VU is the people I work with who have made me feel at home and supported since the very first day and are passionate in supporting students to achieve their education goals.
I enjoy drawing and art in general, I practise pilates, yoga and meditation and I love reading about psychology.
VU offers advice and support about University life, including academic support, financial advice and health services.
Our friendly VUHQ staff will put you in touch with the best person to deal with your enquiry.
Contact our VUHQ support services:
