Advice & support

Male and female student walking along corridor at City Tower
We have a range of services available to assist you throughout your studies and to help you get the most out of university life.
Make an appointment today with our Student Advisors

Student Advisors, located at VUHQ, are your first point of contact with VU. They provide personalised advice, and can connect you with the services below for further support. They're available to chat face-to-face or over the phone.

VUHQ

VU Careers Hub

Financial information & support

Housing & accommodation

Learning advice

Counselling

Disability & Accessibility Services

Health information

Integrity Office

Student Advocacy

Student Welfare

Out-of-home care & care leaver support

Free meals for VU students

Free meal for VU students
We've partnered with SecondBite to provide students with free, healthy frozen meals to eat at home. Find out about the program and how to register.
Read more

Key contacts

Staff member posing outside VUHQ Footscray Park Campus
VUHQ
Your first point of contact with VU, staff provide personalised advice, and can connect you with further support.
Course & unit advice
Speak to a course & unit advisors for course specific advice and admin.
IT staff members at the City Tower service desk
Get IT support
Access to a range of tools and IT services. Find out how to connect to WiFi, access your student email account, use multi-factor authentication, access the VU learning platforms, and use VU computers on campus.
The Learning Hub
Academic and study skills support for any stage of your studies at VU.
VU Employ careers services
VU Employ offers career counselling and advice through range of services, resources and employability programs.
Young female university mentor, wearing a mentor shirt, smilingly offers advice to a student
Student mentors
Get help in your studies from successful, experienced VU students.
Safety in Melbourne
Information about staying safe in Melbourne and on campus.
Safer community
Advice, assistance and support for anyone who has experienced concerning, threatening or inappropriate behaviour.
A middle aged man in a Victoria University t-shirt smiles and talks to a young person
Complaints & concerns
We prioritise making a safe and inclusive environment. You can lodge a complaint or issue online relating to your experience at VU.

Contact us

Call + 61 3 9919 6100

Monday to Friday - 9am-5pm

AskVU
VUHQ student centre