When it comes to studying, we understand that it may be difficult to know where to start – especially if you’re new to university.

To make it easier, new students can meet with a dedicated Student Advisor for personalised advice and support. We're here to help you succeed in your studies and get the most out of university life.

Advising for Success

Our Advising for Success program is available to all new university students (domestic and international onshore). The program provides an opportunity for us to:

  • welcome you to VU and our student-advising network
  • offer you a personalised meeting with a dedicated Student Advisor to discuss your study goals
  • develop a tailored Success Plan that will help you succeed at your studies and get the most out of your university experience
  • explain how to access the range of support and resources available to you during your time at VU.

 

Success planning

Once you're enrolled, you'll find a 'Start your success journey now' tile on your MyVU.

You will then be asked to answer a short series of questions to create a personalised Success Plan, tailored to your goals.

Once you have your Success Plan, you'll be introduced to your dedicated Student Advisor, who will guide you through your studies at Victoria University.

Your personalised Success Plan gets you thinking about:

  • the reasons you chose your course
  • your expectations of studying
  • academic goals
  • potential challenges or issues that may impact your studies
  • practical and exciting steps you can take to make the most out of your university experience.

You then have the opportunity to make an appointment to meet your Student Advisor, either face to face or via a phone appointment.

In some cases, your Student Advisor will contact you to see if there is anything they can assist with and check in with how you're tracking towards your goals.

Meet with a Student Advisor

Our Student Advisors are located at VUHQ.

Make an appointment today by calling us on +61 3 9919 6100 or make an appointment online – we're available to chat face-to-face or over the phone.

Appointments by phone

  • Claudia
  • Phillip
  • Reham
  • Rohini

Appointments at Footscray Nicholson

  • Natalia

Appointments at Footscray Park

  • Asa
  • Mifra

Appointments by phone

  • Claudia
  • Phillip
  • Reham
  • Rohini

Appointments at Footscray Nicholson

  • Natalia

Appointments at Footscray Park

  • Asa
  • Mifra

Appointments by phone

  • Claudia
  • Phillip
  • Reham
  • Rohini

Appointments at Footscray Park

  • Mandy
  • Ngoc

Appointments at St Albans

  • Cathy
  • Natalie

Appointments by phone

  • Claudia
  • Phillip
  • Reham
  • Rohini

Appointments at City Queen

  • Michele

Appointments at City Flinders

  • Jittra
  • Martha

Appointments at Footscray Park

  • Jordan

Appointments by phone

  • Claudia
  • Phillip
  • Reham
  • Rohini

Appointments at St Albans

  • Cathy
  • Natalie

Appointments at Footscray Park

  • Mandy
  • Ngoc

Appointments by phone

  • Claudia
  • Phillip
  • Reham
  • Rohini

Appointments at City Flinders

  • Jittra
  • Martha

Appointments at City Queen

  • Michele

Appointments at Footscray Park

  • Jordan

Appointments by phone

  • Claudia
  • Phillip
  • Reham
  • Rohini

Appointments at City Flinders

  • Jittra
  • Martha

Appointments at City Queen

  • Michele

Appointments at Footscray Nicholson

  • Natalia

Appointments at Footscray Park

  • Ahla
  • Amal
  • Asa
  • Charlotte
  • Joanne
  • Jordan
  • Mandy
  • Ngoc

Appointments at St Albans

  • Cathy
  • Natalie

Get to know your advisor

Our friendly team of Student Advisors are here to guide you throughout your studies, so that you can get the most out of university life.

Hi, I’m Asa and I’m a Student Advisor at VUHQ Werribee campus.

I have completed my Master of Science at Victoria University as an International student and have been working at Victoria University for past seven years.

Opportunity to meet students from all walks of life and hearing their stories, goals, aspirations and support them to achieve their academic goals is what I love most about my role. I really look forward to meeting you to support you and see you succeed.

In my downtime I love to travel with my family and try out amazing cuisines and learn about different cultures.

Asa, Student Advisor.

Hi, I’m Cathy and I’m a Student Advisor at VUHQ.

I’ve been working at Victoria University for only a short time but have previously worked at VU in the Student Contact Centre.

I completed a Bachelor of Business here at Victoria University and have over 20 years of Customer Service experience in Not for Profit, Recruitment and Telecommunications.

I look forward to guiding and supporting our students to meet their goals and reach their potential.

In my spare time I enjoy gardening, cooking and yoga.

Cathy, Student Advisor.

Hi, my name is Charlotte (Lottie) and I’m a Student Advisor at VUHQ.

I’ve recently joined the Victoria University team and love working with students to support them in their university education.

I have a Masters of Arts Management and have worked in various positions in customer service and aim to help as best I can with any problems the students may have so that they can get the most out of their time here at VU.

I love the diverse multicultural community we have at VU, and its acceptance of people from every walk of life.

I enjoy drawing and painting in my spare time and going camping in my van with my two dogs.

Charlotte, Student Advisor.

Hi, I'm Claudia and I'm a Student Advisor at VUHQ.

I have been working at Victoria University for the past four years. I have worked in the finance and mining industries prior to commencing my role at VU.

The one thing I love about Victoria University is the diversity in backgrounds and cultures. It has a great atmosphere of embracing all people from all walks of life!

In my downtime, I love to spend time with my family, travelling and listening to music.

Claudia student advisor.

Hi, my name is Jittra and I'm a Student Advisor at VUHQ.

I have been working at VU for over 15 years. I started working at VU as an Administrative Officer at VU English, where I worked for almost eight years. I then worked as an International Student Officer for four years and now as a Student Advisor at VUHQ, City Flinders.

I still enjoy what I do, as my passion is to help students solve their problems. I am glad I have a chance to be part of so many VU students' lives and journeys, making a few differences along the way. My ultimate goal working at VUHQ is to deliver the best customer service with a smile.

I gained a Master of Business in Marketing at Victoria University.

I also love learning other languages. I can speak Thai fluently and conversation Chinese, Japanese, Arabic, Korean and Spanish.

Jittra, Student Advisor.

Hi, my name is Jordan and I’m a Student Advisor at the Footscray Park Campus.

I have been working within the university sector for the past 6 years and over that time I have completed a Diploma of Sustainability and Bachelor of International Aid and Development.

I really enjoy working at one of the most multicultural universities in Australia! In my free time I love to travel the world and I have been lucky enough to visit over 55 countries.

Jordan, Student Advisor.

Hi, my name is Mandy and I am a Student Advisor at VUHQ.

I’ve been working at Victoria University for 18 years and have held numerous roles supporting students.

I also have a Business and Information Technology qualification that complements my role as a Student Advisor.

What I enjoy most about my role as a Student Advisor is supporting students in their journey towards a successful career and achieving their goals.

In my downtime, I love travelling and exploring the outdoors.

Martha, Student Advisor.

Hi, I’m Martha and I'm a Student Advisor at VUHQ.

I've been working at Victoria University for over four years.

Before I arrived in Australia, I completed my Bachelor of Accounting and worked as an auditor for more than 3 years. I decided to continue my studies in Australia and enrolled into the Master of Business (Accounting)/Master of Finance at VU, where I graduated a few years ago. I am currently doing my CPA.

I really enjoy working with students and helping them as much as I can. I was an international student myself and then a local student, so I understand the pressures and am passionate about giving students the best student experience.

When I am not working, I love spending time with my family and making as many memories as we can while having lots of fun indoors and outdoors. I also love travelling and exploring new cultures. Before I became a mum I liked doing adventurous activities. For example: bungee jumping in India, skydiving and The Canyon swing in New Zealand. Now, my favourite thing in the world is being a wife and mum. I look forward to meeting you.

 Martha Student Advisor

Hi, I’m Michele and I’m a Student Advisor at VUHQ.

I’ve been working at Victoria University for nine years and I really enjoy connecting with students.

While working at VU, I have completed a Certificate IV in Business.

In my downtime, I love to practice yoga, and my favourite pastime is travelling. I backpacked around Asia and Europe for two years in my 20s and later lived in Sweden. I also love to watch AFL and support my team. Go Tigers!

Michele, Student Advisor.

Hi, my name is Mifra and I am a Student Advisor at VUHQ Footscray Park.

I have recently joined Victoria University and have work and life experience in Business (Administration Management), Education and Accounts.

I love Victoria University because of its cultural diversity and the great opportunities it provides to both staff and students from all walks of life.

I am really enjoying assisting students with their enquiries, timetables and enrolments. I am passionate about providing great customer service and look forward to being part of a team that assists students in achieving their goals.

In my spare time, I love spending time with my family, watching the tennis and football (go Pies!).

Hi, I’m Natalia and I’m a Student Advisor at VUHQ.

I have been working in the tertiary education sector supporting students for over three years.

As a former international student I can relate to the challenges that studying in a foreign country can bring. My passion is to help students in their journey to make the most out of their university experience.

What I love about VU is their welcoming community and the support that the university provides.

Outside work, I love spending time with my love ones and my puppy. I love going out for brunch, watching movies, music in any form and travelling.

I’m here to help you! As a bonus, I can speak fluent Spanish and Portuguese.

Natalia, Student Advisor.

Hi, my name is Natalie and I am a Student Advisor at VUHQ.

I have worked at Victoria University for 27 years in Student Administration and Student Services. I also have a Diploma of Business (Frontline Management).

A fun fact about me is that I have been skydiving. I believe that everyone should do this at least once in their lifetime as it is an amazing experience.

Natalie, Student Advisor.

Hi, my name is Nathan and I’m a Student Advisor at VUHQ.

I’ve been working at Victoria University for the past two years in a variety of Student Services roles.

I really enjoy assisting and connecting with students as much as I can while trying to give them the best experience possible.

In my spare time, I enjoy karate with my mates, playing rugby and running tabletop games when I have the chance.

Hi, my name is Ngoc and I’m a Student Advisor at VUHQ.

I've been working at Victoria University for 10 years, where I have completed a Diploma of Business Administration.

In my downtime, I like to go on long road trips and hiking. Something interesting about me is that I've never had chickenpox.

Ngoc, Student Advisor.

Hi, my name is Phillip and I’m a Student Advisor at VUHQ.

I've been working in Student Services for over two years and I have completed a Bachelor of Exercise Science and Human Movement, as well as a Diploma of Sport and Recreation at VU.

As a former Victoria University student, I know what it takes to successfully complete my studies and would like to help students grow and achieve their goals.

In my leisure time, I play soccer at a semi-professional level, which takes up most of my time. When I do have a chance, I like fishing and playing golf. I am a foodie, which means any chance of dining at a lovely restaurant with friends is always an added bonus.

Phillip, Student Advisor.

Hi, I’m Reham and I’m a Student Advisor at VUHQ.

I have a bachelor degree in Information System Management and I have been working in the tertiary education sector performing different teaching and professional roles for the past 11 years, of which four have been at Victoria University.

I am privileged to work in such a diverse and multicultural place like Victoria University. I have a passion for interacting with students and offering the best advice to help them achieve their study goals. The best part about my role is having my one on one consultations with students and educating them on how make the most out of their university experience.

I like outdoors activities as well as water-based activities, so when I am not working, I will be snorkelling (in summer) or out in the bush camping or hiking (in winter).

In my leisure time I watch a lot of science-based documentaries.

Reham student advisor

I have been working at Victoria University for the past 4 years and worked in various roles to assist students.

I am very proud to be a part of an organisation which has drastically made amazing changes to provide an impeccable student experience over the years.

I believe in saying, life is too short and we all need to give a best shot to make our self and everyone around us happy.

See me to make your journey pleasant, enjoyable and successful!

Rohini, Student Advisor.