When it comes to studying, we understand that it may be difficult to know where to start – especially if you’re new to university.
To make it easier, new students can meet with a dedicated Student Advisor for personalised advice and support. We're here to help you succeed in your studies and get the most out of university life.
Our Advising for Success program is available to all new university students (domestic and international onshore). The program provides an opportunity for us to:
Once you're enrolled, you'll find a 'Start your success journey now' tile on your MyVU.
You will then be asked to answer a short series of questions to create a personalised Success Plan, tailored to your goals.;
Once you have your Success Plan, you'll be introduced to your dedicated Student Advisor, who will guide you through your studies at Victoria University.
Your personalised Success Plan gets you thinking about:
You then have the opportunity to make an appointment to meet your Student Advisor, either face to face or via a phone appointment.
In some cases, your Student Advisor will contact you to see if there is anything they can assist with and check in with how you're tracking towards your goals.
Our Student Advisors are located at VUHQ.
Make an appointment today by calling us on +61 3 9919 6100 or make an appointment online – we're available to chat face-to-face or over the phone.
Our friendly team of Student Advisors are here to guide you throughout your studies, so that you can get the most out of university life.
Hi, I'm Anna and I’m a Senior Student Advisor and Team Leader at VUHQ.
I’ve been working at Victoria University for over 14 years in student administration and service roles. Over the years, I have gained a lot of experience and am here to assist and support you.
My aim is to help empower you throughout your studies, while making sure you enjoy and experience what VU has to offer. I’m here to help you succeed in your studies and achieve your life goals.
In my spare time, I love to catch up with my family and friends and get away to my cabin along the Great Ocean Road. I love to travel overseas and within Australia. Europe and America are my favourite destinations so far.
Hi, I’m Asa and I’m a Student Advisor at VUHQ Werribee campus.
I have completed my Master of Science at Victoria University as an International student and have been working at Victoria University for past seven years.
Opportunity to meet students from all walks of life and hearing their stories, goals, aspirations and support them to achieve their academic goals is what I love most about my role. I really look forward to meeting you to support you and see you succeed.
In my downtime I love to travel with my family and try out amazing cuisines and learn about different cultures.
Hi, I’m Cathy and I’m a Student Advisor at VUHQ.
I’ve been working at Victoria University for only a short time but have previously worked at VU in the Student Contact Centre.
I completed a Bachelor of Business here at Victoria University and have over 20 years of Customer Service experience in Not for Profit, Recruitment and Telecommunications.
I look forward to guiding and supporting our students to meet their goals and reach their potential.
In my spare time I enjoy gardening, cooking and yoga.
Hi, my name is Charlotte (Lottie) and I’m a Student Advisor at VUHQ.
I’ve recently joined the Victoria University team and love working with students to support them in their university education.
I have a Masters of Arts Management and have worked in various positions in customer service and aim to help as best I can with any problems the students may have so that they can get the most out of their time here at VU.
I love the diverse multicultural community we have at VU, and its acceptance of people from every walk of life.
I enjoy drawing and painting in my spare time and going camping in my van with my two dogs.
Hi, I’m Jagriti and I’m a Student Advisor at VUHQ.
I’ve been working at Victoria University for three and half years and have completed the Master of Accounting/Business (Finance). Before commencing my career in Australia, I was working in the Banking Sector in India for around 5 years.
The thing I love most about VU is the diversity of cultural backgrounds represented, which gives me an opportunity to see students coming together at one place and working together to make a better future.
I really enjoy helping students in their journey to success and making it a smooth process for them. I look forward to meeting new students and I'll be happy if I can make a difference to someone's life.
In my downtime, I love to spend time with my family, visit different places and listen to music.
Hi, my name is Jill.
I have worked in the higher education sector in a variety of support and teaching roles for the past ten years.
I’m passionate about supporting people to access quality education and to achieve their academic and career goals. I love seeing the way that students can be both challenged and inspired for the better by their learning experiences.
I’ve completed several undergraduate and postgraduate qualifications in the humanities and social sciences, but I am still learning every day, even though I’m no longer formally a student.
In my downtime I love playing soccer, exploring new places with my family, and making my daughter laugh. I look forward to meeting you and helping you to reach your study goals!
Hi, my name is Jittra and I'm a Student Advisor at VUHQ.
I have been working at VU for over 15 years. I started working at VU as an Administrative Officer at VU English, where I worked for almost 8 years. I then worked as an International Student Officer for 4 years and now as a Student Advisor at VUHQ, City Flinders.
I still enjoy what I do, as my passion is to help students solve their problems. I am glad I have a chance to be part of so many VU students' lifes and journeys, making a few differences along the way. My ultimate goal working at VUHQ is to deliver the best customer service with a smile.
I gained a Master of Business in Marketing at Victoria University.
I also love learning other languages. I can speak Thai fluently and conversation Chinese, Japanese, Arabic, Korean and Spanish.
Hi, I’m Joanne and I’m a Student Advisor at VUHQ.
I’ve been working at Victoria University for 3 years. Prior to this, I have worked in the IT industry, Account Management and Sales.
What I love about VU is the positive and diverse range of students and staff who I can learn from every day. I'm passionate about interacting with students and have a strong customer engagement ethic, always aiming to offer the best advice to help students achieve their life and study goals.
Outside of work, I am a mum to two amazing girls, who continually inspire me to be the best I can be. On weekends I enjoy catching up with my family and friends, and in my spare time I enjoy going out with my family in our 1969 VW Beetle.
Hi, my name is Jordan and I’m a Student Advisor at the Footscray Park Campus.
I have been working within the university sector for the past 6 years and over that time I have completed a Diploma of Sustainability and Bachelor of International Aid and Development.
I really enjoy working at one of the most multicultural universities in Australia! In my free time I love to travel the world and I have been lucky enough to visit over 55 countries.
Hi, my name is Mandy and I am a Student Advisor at VUHQ.
I’ve been working at Victoria University for 18 years and have held numerous roles supporting students.
I also have a Business and Information Technology qualification that complements my role as a Student Advisor.
What I enjoy most about my role as a Student Advisor is supporting students in their journey towards a successful career and achieving their goals.
In my downtime, I love travelling and exploring the outdoors.
Hi, I’m Martha and I'm a Student Advisor at VUHQ.
I've been working at Victoria University for over four years.
Before I arrived in Australia, I completed my Bachelor of Accounting and worked as an auditor for more than 3 years. I decided to continue my studies in Australia and enrolled into the Master of Business (Accounting)/Master of Finance at VU, where I graduated a few years ago. I am currently doing my CPA.
I really enjoy working with students and helping them as much as I can. I was an international student myself and then a local student, so I understand the pressures and am passionate about giving students the best student experience.
When I am not working, I love spending time with my family and making as many memories as we can while having lots of fun indoors and outdoors. I also love travelling and exploring new cultures. Before I became a mum I liked doing adventurous activities. For example: bungee jumping in India, skydiving and The Canyon swing in New Zealand. Now, my favourite thing in the world is being a wife and mum. I look forward to meeting you.
Hi, I’m Michele and I’m a Student Advisor at VUHQ.
I’ve been working at Victoria University for nine years and I really enjoy connecting with students.
While working at VU, I have completed a Certificate IV in Business.
In my downtime, I love to practice yoga, and my favourite pastime is travelling. I backpacked around Asia and Europe for two years in my 20s and later lived in Sweden. I also love to watch AFL and support my team. Go Tigers!
Hi, my name is Mona and I’m a Student Advisor at VUHQ.
I joined VU as a student in 2015 for Master of Business in ERP systems and graduated with the ‘Most Outstanding Student’ award. While studying, I started working casually at VU with facilities and as a volunteer with VU Vollies.
The acceptance of diverse philosophies, beliefs and nations made me fall in love with the overall VU culture. I joined student services in 2017 and ever since have enjoyed my role and the capacity to help and resolve student queries.
I’m a foodie and passionate about travelling. I also like watching movies, and sometimes read books and paint in my spare time.
Hi, I’m Natalia and I’m a Student Advisor at VUHQ.
I have been working in the tertiary education sector supporting students for over three years.
As a former international student I can relate to the challenges that studying in a foreign country can bring. My passion is to help students in their journey to make the most out of their university experience.
What I love about VU is their welcoming community and the support that the university provides.
Outside work, I love spending time with my love ones and my puppy. I love going out for brunch, watching movies, music in any form and travelling.
I’m here to help you! A as bonus, I can speak fluent Spanish and Portuguese.
Hi, my name is Natalie and I am a Student Advisor at VUHQ.
I have worked at Victoria University for 27 years in Student Administration and Student Services. I also have a Diploma of Business (Frontline Management).
A fun fact about me is that I have been skydiving. I believe that everyone should do this at lease once in their lifetime as it is an amazing experience.
Hi, my name is Ngoc and I’m a Student Advisor at VUHQ.
I've been working at Victoria University for 10 years, where I have completed a Diploma of Business Administration.
In my downtime, I like to go on long road trips and hiking. Something interesting about me is that I've never had chickenpox.
Hi, my name is Phillip and I’m a Student Advisor at VUHQ.
I've been working in Student Services for over two years and I have completed a Bachelor of Exercise Science and Human Movement, as well as a Diploma of Sport and Recreation at VU.
As a former Victoria University student, I know what it takes to successfully complete my studies and would like to help students grow and achieve their goals.
In my leisure time, I play soccer at a semi-professional level, which takes up most of my time. When I do have a chance, I like fishing and playing golf. I am a foodie, which means any chance of dining at a lovely restaurant with friends is always an added bonus.
I’m Reham and I’m a Student Advisor at VUHQ.
I have been working in the Tertiary Education sector performing different teaching and professional roles for the past ten years.
I am privileged to work in such a diverse and multicultural place like VU. I'm passionate about interacting with students and offering the best advice to help them achieve their study goals. The best part about my role is having my one-on-one consultation with students and educating them on how to make the most out of their university experience.
I am an adventurous person and I like doing water-based activities. When I'm not working I'll be snorkelling (in summer) and out with my friends camping in the bush or hiking (in winter). In my leisure time, I create content for my book, read science-related articles and dance Argentine Tango.
I have been working at Victoria University for the past 4 years and worked in various roles to assist students.
I am very proud to be a part of an organisation which has drastically made amazing changes to provide an impeccable student experience over the years.
I believe in saying, life is too short and we all need to give a best shot to make our self and everyone around us happy.
See me to make your journey pleasant, enjoyable and successful!!
VU offers advice and support about University life, including academic support, financial advice and health services.
Our friendly VUHQ staff will put you in touch with the best person to deal with your enquiry.
Contact our VUHQ support services:
