IT Services

Get IT support online

Report an incident or service request online through the VU Support Hub (VU login required). You can also read our knowledgebase articles to find answers to common IT questions.

Victoria University students and staff have access to a range of tools and IT services.

Get support on campus

We provide a range of IT assistance and support services for staff and students.

You can visit one of our support kiosks to get help on campus. If you can't make it to campus or need support after hours, you can submit a request online, or call us and leave a message.

Operating hours

  • Monday–Thursday: 7.30am—8.30pm
  • Friday: 7.30am—5pm
  • Semester break: 8am—5pm


  • City Campus: 370 Little Lonsdale Street, Level 1
  • Footscray Park: Building P, Level 1 (Opposite Reading Room)
  • Footscray Nicholson: Building T, Level 2, Room T213
  • Sunshine: Sunshine Skills Hub, Building A (opposite VUHQ)
  • St Albans Campus: Building 5
  • Werribee: Library, Building 1A, Room 1A.111.