For personalised help, you can make an appointment with a Senior Adviser. They offer support and assistance for issues which are impacting your studies such as:
- finances
- housing
- welfare
- family
- other issues.
Make a booking
Book an appointment using the following steps:
- Select a campus
- Select the issue you need advice or support with (finance, housing or welfare)
- Select a face to face or phone appointment
- Select a staff member
- Select a suitable date and time.
Appointments for Exceptional Circumstances Fee Extensions fill quickly. Please submit your completed application with supporting documents to [email protected]. Include your Student ID in the subject line.
You will receive an email confirming your appointment. We will also send you a reminder on the day of your appointment.
What to bring to your appointment
Bring any documents that might help the Senior Adviser understand and help you with your issue – such as bills, a letter from Centrelink or a course release letter.
For fee extension, student loan and payment plan applications you need to do some preparation before the appointment:
