Current students

Make an appointment with a Senior Adviser

For personalised help, you can make an appointment with a Senior Adviser for support and assistance to help you with issues which are impacting your studies such as finances, housing, health insurance, welfare, visa requirements, family and other issues.

Make a booking

Book an appointment using the following steps:

  1. Log in to the MYVU Portal.
  2. Select the type of appointment
  3. Select the issue you need advice or support with (finance, housing, international, welfare)
  4. Select a campus.
  5. Select a suitable date and time.

You will receive an email confirming your appointment. We will also send you a reminder on the day of your appointment.

What to bring to your appointment

Bring any documents – such as bills, a letter from Centrelink, a course release letter, that might help the Senior Adviser understand and help you with your issue.

For fee extension, student loan and payment plan applications you need to do some preparation before the appointment:

Contact us

For questions about bookings, email student.support@vu.edu.au or phone +61 3 9919 6100.