Global Victoria Symposium 2023

A tourism and hospitality staff member smiles at work.
Thursday 23 November 2023, 1–3pm
Online symposium

Victoria University in partnership with Universitas Pelita Harapan on behalf of Global Victoria, brings together research leaders, and industry experts to discuss challenges and capabilities in tourism and hospitality education: Indonesia and Victoria.

Register to hear more about:

  • Tourism and hospitality education in Victoria and Indonesia
  • Indonesia and Victoria education connections and collaboration opportunities
  • Authentic learning practices in tourism and hospitality education
  • Sustainable human resource management (HRM)
  • Digital skills and applications in tourism and hospitality
  • Sustainable hotel management and leadership
  • Wellness tourism and industry development in Victoria.

This project is funded by Global Victoria.

Meet our guest speakers


  1. Welcome and Acknowledgment of Country
  2. Welcome Speech and Victoria’s Tourism, Hospitality and Events education offer, and International education in Victoria
    • Holly Butler (Commissioner for Victoria to South East Asia)
    • Oliver Harrap (GAICD) (Senior Manager, Market Development & Global Education Network, Study Melbourne, Department of Jobs, Skills Industry and Regions)
  3. Project introduction and overview of research findings: Indonesia Tourism Skills and Research
    • Associate Professor Joanne Pyke (Institute of Sustainable Industries and Liveable Cities (ISILC) and Director, School for the Visitor Economy, Victoria University)
  4. Indonesia’s Tourism, Hospitality and Events education and training
    • Professor Dr. Diena Mutiara Lemy (A.Par., M.M., CHE - UPH | Universitas Pelita Harapan - UPH | Universitas Pelita Harapan)
  5. Wellness Tourism and Industry Development in Victoria
    • Prof. Charles Davidson (Chairman, Founder, Creative Director - Peninsula Hot Springs and Initiative Chair, Global Wellness Institute - Hot Springs Initiative)
  6. Authentic learning practices in the Tourism, Hospitality, and Events education
    • Dr Colin Drake (Senior Lecturer and Course Chair Tourism and Hospitality, and Event Management, Victoria University)
  7. Digital skills and applications in tourism and hospitality
    • Dr Khandakar Ahmed (Senior Lecturer Information Technology, Victoria University)
  8. Sustainable Hotel Management and Leadership
    • Dr Marcela Fang (Senior Lecturer, William Angliss Institute)
  9. Sustainable Human Resource Management (HRM) for Small-to-Medium-Enterprise (SMEs)
    • Dr Ancy Gamage (Senior Lecturer and Program Manager, Bachelor of Business (Management and Change), RMIT University)
  10. The Victorian tourism industry
    • CEO Felicia Mariani (GAICD) (CEO - Victoria Tourism Industry Council (VTIC))
  11. Question and Answer session
  12. Summary and Close

About the project

This project is implemented by a cross-disciplinary team through VU’s School for the Visitor Economy, co-led by Associate Professor Joanne Pyke and Dr Catherine Lou, with Tanya Bonte, Gulcan Seymen, Dr Thu-Huong Nguyen (tourism economics), Dr Ancy Gamage (human resource management) and Dr Madelene Blaer (sustainable tourism).