Global Victoria Symposium 2023

This event has passed

Online symposium

Free

Victoria University in partnership with Universitas Pelita Harapan on behalf of Global Victoria, brings together research leaders, and industry experts to discuss challenges and capabilities in tourism and hospitality education: Indonesia and Victoria.

Register to hear more about:

Tourism and hospitality education in Victoria and Indonesia
Indonesia and Victoria education connections and collaboration opportunities
Authentic learning practices in tourism and hospitality education
Sustainable human resource management (HRM)
Digital skills and applications in tourism and hospitality
Sustainable hotel management and leadership
Wellness tourism and industry development in Victoria.

This project is funded by Global Victoria.

Meet our guest speakers

: Holly is currently based in Singapore and leads the VGTI Southeast Asia investment team to assist companies based in the region with their investments and expansion plans in Victoria.

Working with companies across all sectors including technology, energy, agriculture, health and advanced manufacturing to facilitate their Australian growth strategies and alongside the Invest Victoria team based in Melbourne, Holly takes a comprehensive approach to support investors and businesses considering Victoria as part of their growth strategy.

Read Holly's bio on Global Victoria's website
: Oliver Harrap heads up the Market Development and Global Education Network team for Study Melbourne and International Education, part of Global Victoria within the Department of Jobs, Skills, Industry and regions, where he is responsible for supporting inbound and outbound market development activity, international students and providers.

He has over 20 years experience across Federal, State and Local Government policy, program and service delivery in tertiary education, international business, and economic development, and has consulted to the sector.
: Prof. Dr. Diena M. Lemy, A.Par., M.M., CHE is an active academician in the field of Hospitality and Tourism. She has produced various researches in the field of Sustainable Tourism, Hospitality Industry, and Service Management. Prof. Diena is now the chairman of HILDIKTIPARI, an Association for Tourism Higher Education for Indonesia.

She also actively involved in various programs from the Ministry of Tourism and Creative Economy of the Republic of Indonesia such as: Destination Management Organization (DMO), Indonesia Sustainable Tourism Council (ISTC), Sustainable Tourism Certification, and also Partnership Development between Big Business and MSMEs in five Super Priority Destinations (DSP).
: Charles Davidson is the Co-Founder, Chairman and Creative Director of Peninsula Hot Springs Group, Chair of the Global Wellness Institute Hot Springs Initiative, Vice President of FEMTEC (the World Federation of Hydrotherapy and Climatotherapy), Adjunct Professor and PhD research supervisor at Victoria University for a study looking at the social, environmental and economic impacts of hot springs on their local communities.
: Felicia Mariani has an accomplished career in the tourism and events sectors across the USA and Australia, commencing her Australian career in Melbourne in the early 90’s with Tourism Victoria.

She’s has held C-suite executive roles in the tourism industry across Australia, wth five years as CEO of Tourism Tasmania and MD at Australian Tourism Export Council.

Felicia now holds the role as CEO of the Victoria Tourism Industry Council (VTIC). Felicia is a Graduate of AICD and holds Non-Executive Director positions on the Board of RSPCA Tasmania as Vice President/Deputy Chair; the Australian Tourism Industry Council; and the Royal Botanic Gardens Victoria.
: Dr Khandakar Ahmed is a prominent researcher specializing in cutting-edge smart technology. He focuses on addressing contemporary societal challenges and improving overall community well-being.

With unique expertise in AI and advanced machine comprehension techniques, his work spans various domains, including using AI for social good, enhancing healthcare intelligence, bolstering cybersecurity, and promoting sustainable living through AI applications.

His research is closely aligned with local governments and industries, making a significant impact. Notable achievements include ongoing contributions to Smart City development, digital health advancements, tourism insights, mental health support, and digital transformation for SMEs, involving collaborations with numerous industry partners.
: Dr Colin Drake PhD MBA GAICD CF is a senior lecturer within the Victoria Graduate School of Business and heads the Bachelor degrees in Tourism and Hospitality Management and Event Management.

He lectures in the marketing, events and tourism management disciplines and has been a visiting professor to Germany, Malaysia and Scotland and is a former Director of the VU MBA program (2015-2020).

Colin is currently the Deputy Chair of Western Melbourne Tourism Inc. a regional destination management organisation and a member of other professional bodies, he is a Churchill Fellow, a member of CAUTHE and graduate of the Australian Institute of Company Directors.

Prior to entering academe, Colin spent 25 years in the corporate sector in a range of management and marketing roles in the events, aviation, tourism and hospitality sectors.
: Dr Ancy Gamage is a senior lecturer at RMIT University and an adjunct research fellow at Victoria University. She specialises in building inclusive and resilient businesses and workforces.

She undertakes research across various contexts, including in the visitor economy, the outdoor sector, and the not-for-profit sector. Ancy has contributed to numerous funded projects and is a review editor for Frontiers in Sustainable Tourism.

Ancy also serves as a board member for Africause, a not-for-profit organisation that looks after marginalised communities in Victoria.
: Dr Marcela Fang is a Senior Lecturer in the Faculty of Higher Education at William Angliss Institute, Melbourne, Australia, where she lectures across graduate and undergraduate programs, including leadership, leadership development, strategy, and entrepreneurship.

Her experience includes leadership coaching, design, development, and evaluation of leadership development programs for higher education and industry settings, and the design of higher education curricula. Marcela’s research focuses on leadership, leadership development, and online learning.

She has published in high-quality journals like the Journal of Hospitality and Tourism Management, the Journal of Hospitality and Tourism Research, the Journal of Applied Learning and Teaching, and the Journal of University Teaching and Learning Practice.

Marcela has coedited the books entitled “Case Based Research in Tourism, Travel, Hospitality and Events” (2022), Springer, and “Case Based Research in Tourism, Travel, and Hospitality - Rethinking Theory and Practice” (forthcoming), Springer

Program

Welcome and Acknowledgment of Country
Welcome Speech and Victoria’s Tourism, Hospitality and Events education offer, and International education in Victoria
- Holly Butler (Commissioner for Victoria to South East Asia)
- Oliver Harrap (GAICD) (Senior Manager, Market Development & Global Education Network, Study Melbourne, Department of Jobs, Skills Industry and Regions)
Project introduction and overview of research findings: Indonesia Tourism Skills and Research
- Associate Professor Joanne Pyke (Institute of Sustainable Industries and Liveable Cities (ISILC) and Director, School for the Visitor Economy, Victoria University)
Indonesia’s Tourism, Hospitality and Events education and training
- Professor Dr. Diena Mutiara Lemy (A.Par., M.M., CHE - UPH | Universitas Pelita Harapan - UPH | Universitas Pelita Harapan)
Wellness Tourism and Industry Development in Victoria
- Prof. Charles Davidson (Chairman, Founder, Creative Director - Peninsula Hot Springs and Initiative Chair, Global Wellness Institute - Hot Springs Initiative)
Authentic learning practices in the Tourism, Hospitality, and Events education
- Dr Colin Drake (Senior Lecturer and Course Chair Tourism and Hospitality, and Event Management, Victoria University)
Digital skills and applications in tourism and hospitality
- Dr Khandakar Ahmed (Senior Lecturer Information Technology, Victoria University)
Sustainable Hotel Management and Leadership
- Dr Marcela Fang (Senior Lecturer, William Angliss Institute)
Sustainable Human Resource Management (HRM) for Small-to-Medium-Enterprise (SMEs)
- Dr Ancy Gamage (Senior Lecturer and Program Manager, Bachelor of Business (Management and Change), RMIT University)
The Victorian tourism industry
- CEO Felicia Mariani (GAICD) (CEO - Victoria Tourism Industry Council (VTIC))
Question and Answer session
Summary and Close

About the project

This project is implemented by a cross-disciplinary team through VU’s School for the Visitor Economy, co-led by Associate Professor Joanne Pyke and Dr Catherine Lou, with Tanya Bonte, Gulcan Seymen, Dr Thu-Huong Nguyen (tourism economics), Dr Ancy Gamage (human resource management) and Dr Madelene Blaer (sustainable tourism).