Security on campus

VU Security is responsible for the provision and co-ordination of security services across all Victoria University (VU) campuses.

We offer a range of security services on campus, including around-the-clock security patrols, Walk Safe with Security, and a Security Operations Centre (SOC) staffed 24 hours per day, seven days a week to provide a safe environment for you.

You can help ensure your campus is safe by playing a role in looking out for your own safety, and the safety of others.

Critical incident & business continuity at VU

Contact security

Report any incidents or crimes in progress, suspicious individuals or activities at VU to our Security Operations Centre.

Emergency services

In any life-threatening situation, call 000 to alert Victorian emergency services first (0 000 from a University landline).

Call the Security Operations Centre immediately after calling emergency services.

Campus emergency

The Security Operations Centre emergency only phone number is +61 3 9919 6666 (6666 from a University landline).

Call this number for immediate assistance 24/7, from security officers on campus.

Non-urgent enquiries

For enquiries about on-campus safety, phone the Security Operations Centre on +61 3 9919 4999 or email [email protected] .

Save these numbers to your phone and download the VUSAFE mobile app.

Security services on campus

We provide a range of security services on campus so that you can feel safe working and studying at VU.

: Our Security Operations Centre is a 24 hour control room where our trained staff are monitoring CCTV, building access control and alarm systems.
: Lost your warmest scarf? Or have you found someone else’s phone? Get in contact with the lost and found service via your campus security office:
City Tower: Room Basement 1 Office
Footscray Nicholson: Room T275e
Footscray Park: Room E101
St Albans: Room 10.117
Sunshine: Room F126
Sunshine Hospital: Room T434A
Werribee: Room 3.136.
: The University has trained security officers that patrol our campuses 24 hours a day on foot and in vehicles. These officers are responsible for the safety of the University community and its property. University grounds and buildings are monitored by CCTV that is always supervised by the Security Operations Centre.
: On request, our security officers can walk with you to and from a Victoria University car park to campus, particularly of an evening.
To book a Walk Safe please phone Security Operations Centre on +61 3 9919 4999 or follow the icons through the VUSAFE app.
Remain where you are and one of our friendly security officers will meet you at your location. We will need to ask you for your name to enter it on the security log.
Please note:
there is no dedicated security officer for this service (during busy times, you may experience a short wait before they can assist you)
city campus and concierge buildings that do not have an attached carpark or transport hub may not be able to supply this service.
: VU has emergency help points strategically located throughout Footscray Park and St Albans campuses. The help points are either free-standing or, in some locations, wall-mounted on the sides of University buildings, and all are under CCTV surveillance.
The help points can be activated by pressing the red button on the unit. Pressing this button generates an alarm in our 24/7 Security Operations Centre and activates the CCTV camera. Your call will be answered promptly and help dispatched if required.
: Leaving campus after business hours? Make use of our shuttle bus service (weekdays only), connecting our St Albans and Footscray campuses to their nearest train stations. You'll feel safer knowing that a security officer is on board.
: Parking is available at most suburban campus. Students will need to pay for parking by using the parking meters or parking app available.
The Road Safety Act (1986) and all associated regulations and amendments is enforced in University car parks so please observe signs to avoid fines.

Crime prevention & support services

We maintain a close relationship with the police and other emergency services, and offer a number of crime prevention strategies to ensure that Victoria University remains a safe place to study and work.

: Safer Community is a central point of enquiry, response and support for concerning, threatening or inappropriate behaviour.
For advice, assistance and support if you have experienced or witnessed something concerning, contact Safer Community:
Email: [email protected]
Phone: +61 3 9919 5707
Report online to Safer Community.
: VUSafe is the free safety app at VU. The app is packed with safety information, tools and features to keep you safe on campus.
VUSafe features an emergency silent alarm to alert Campus Security for immediate assistance, safety notifications, request first aid or a security escort, track the VU shuttle bus (coming soon), start a virtual safe walk with a friend, report a tip to campus security, campus maps, emergency plans, as well as information and contacts for support services on and off campus.
Download VUSafe free:
iTunes
Android
: Emergency number for Police, Fire, Ambulance: 000 (if calling from an internal phone, you'll need to dial 0 first to get an outside line, then 000)
Victoria Police
Crime Stoppers(1800 333 000): Crime Stoppers is a confidential service that is interested in your information, not your identity. If you are an International student, reporting a crime will NOT impact your visa.
Neighbourhood Watch Victoria
Department of Education & Training Student hotline (1300 363 079): The Minister for Education established a student hotline. Any student can ring this number to anonymously raise concerns. Please note that the helpline is not for immediate emergency assistance. If you require immediate help in an emergency dial 000.
Lifeline (13 11 14): For access to 24 hour crisis support and suicide prevention services.