Working in Human Services Organisations

Unit code: ASW1000 | Study level: Undergraduate
(Generally, 1 credit = 10 hours of classes and independent study.)
Footscray Park


This unit of study introduces students to key dimensions of human service organisations. A range of theoretical models from different disciplinary perspectives are presented and critically examined from the viewpoints of key stakeholders including workers, service users, managers, funding bodies and policy makers. A focus on the organisational context of professional practice in the human services contributes to students' preparation for their future practice.

Learning Outcomes

On successful completion of this unit, students will be able to:

  1. Review and discuss professional practice in human service organisations;
  2. Identify and discuss the dilemmas and tensions facing workers in human service organisations;
  3. Explain frameworks for understanding the structure, culture and context of organisations; and
  4. Articulate the links between organisational theory and practice.


For Melbourne campuses

Assessment type: Project
Grade: 20%
Video Interview Project (500 words)
Assessment type: Report
Grade: 30%
Write a reflective report drawing on seminar learnings (equivalent to 600 words)
Assessment type: Essay
Grade: 30%
Short Essay drawing on content from the group presentation (1000 words)
Assessment type: Presentation
Grade: 20%
Group Presentation (equivalent to 700 words per individual)

Required reading

Relevant articles will also be made available to students via VU Collaborate.

Working With Human Service Organisations
Gardner, F., (2016)| South Melbourne, Victoria, Oxford University Press

As part of a course

This unit is studied as part of the following course(s):

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