BSBTWK201 - Work effectively with others

    Unit code: BSBTWK201 | Study level: TAFE
    Footscray Nicholson


    This unit describes the skills and knowledge required to work cooperatively with others and deal effectively with issues, problems and conflict.The unit applies to individuals who perform a range of routine tasks in a team environment and use a basic knowledge of teamwork in a defined context, under direct supervision or with limited individual responsibility.


    For Melbourne campuses

    Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each unit’s learning outcomes & performance criteria requirements, incl the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

    Students will be expected to demonstrate the following required skills:
    *work with a group to achieve an objective on at least two occasions and address at least one identified problem or conflict on each occasion.

    In the course of the above, the candidate must:
    *distinguish individual responsibilities from workgroup responsibilities
    *demonstrate the ability to:

    • support team members
    • communicate according to the cultural and linguistic requirements of the individual
    • act on constructive feedback
    • use communication channels to share information
    • cooperate and contribute to team goals
    • identify improvement opportunities
      *identify problems and conflicts and address them according to organisational and ethical policies and procedures.

    Required reading

    The qualified trainer and assessor will advise students of class notes, reading materials produced by VU Polytechnic and further support via VU Polytechnic e-learning system and/or in person.

    As part of a course

    This unit is studied as part of the following course(s):

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