This unit describes the skills and knowledge required to work cooperatively with others and deal effectively with issues, problems and conflict.The unit applies to individuals who perform a range of routine tasks in a team environment and use a basic knowledge of teamwork in a defined context, under direct supervision or with limited individual responsibility.
Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each unit’s learning outcomes & performance criteria requirements, incl the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.
Students will be expected to demonstrate the following required skills:
*work with a group to achieve an objective on at least two occasions and address at least one identified problem or conflict on each occasion.
In the course of the above, the candidate must:
*distinguish individual responsibilities from workgroup responsibilities
*demonstrate the ability to:
The qualified trainer and assessor will advise students of class notes, reading materials produced by VU Polytechnic and further support via VU Polytechnic e-learning system and/or in person.
This unit is studied as part of the following course(s):