This unit of study examines the approaches, strategies, tactics and techniques essential to taking a positive approach to conflict. The Unit will provide an overview of the major developments and issues concerning alternative dispute resolution (ADR) and incorporates important new developments in the field including in neuroscience, affect and conflict theory. The Unit covers the history and development of ADR in Australia and seeks to describe and contextualise all of the key processes. It is a comprehensive approach to the subject matter which will enable you to understand and apply the key skills necessary for conflict resolution.
On successful completion of this unit, students will be able to:
This unit is studied as part of the following course(s):