Interpersonal Skills and Communication

    Unit code: HHH1000 | Study level: Undergraduate
    (Generally, 1 credit = 10 hours of classes and independent study.)
    Footscray Park


    This unit of study aims to develop students' understanding of, and proficiency in, interpersonal and communication skills for application in a range of professional contexts. Students will develop an understanding of communication theories, values and ethics and the importance of cultural sensitivity. Students will have the opportunity through group discussion, experiential workshops and simulation activities to develop their own interpersonal and communication skills. Topics include: self-awareness and personal insight; values; motivation; attitudes; cultural awareness; and introduction to active listening skills and observation skills that are imperative to working with people, particularly in the helping professions.

    Learning Outcomes

    On successful completion of this unit, students will be able to:

    1. Analyse and reflect on skill acquisition and personal development;
    2. Examine the relevance of values, ethics and cultural sensitivity in developing effective working relationships;
    3. Employ active listening skills to interpersonal problem-solving tasks; and
    4. Integrate interpersonal communication theory with the critical appraisal of students' own and others demonstration of active listening skills.


    For Melbourne campuses

    Assessment type: Journal
    Grade: 25%
    Reflective Journal (800 words)
    Assessment type: Other
    Grade: 40%
    In-class Practical demonstration of skills (Video demonstration of skills – 8 minutes, in class 20%, participation in skill development – ongoing 20%)
    Assessment type: Assignment
    Grade: 35%
    Reflection on performance of micro-skills (1200 words)

    Required reading

    Additional resources are listed in the Unit Guide and available for students on VU Collaborate.

    Basic personal counselling: A training manual for counsellors
    Geldard D., Geldard K. & Yin Foo, R. (2017)| South Melbourne: Cengage

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