This unit (CHCDFV001) describes the knowledge and skills required to identify and respond to the needs of clients who may be experiencing domestic and family violence, including responding to immediate intervention and support needs. This unit applies to health and community service workers providing services according to established organisation procedures. These workers may not be specialised family violence workers. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:

Contact VU Polytechnic


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - identified and responded to the needs of at least 3 clients affected by domestic and family violence, according to legal and ethical requirements, and; - used the following interpersonal skills with clients: questioning; active listening; rapport building.Students will also be expected to demonstrate the following knowledge: - legal and ethical considerations for workers interacting with clients affected by domestic and family violence, and how these are applied in organisations and individual practice; - domestic violence and its context; - underpinning values and philosophies in responding to domestic and family violence; - the differences between responding to clients in a crisis situation and those requiring long term support; - immediate needs for assessment; - organisation procedures, practices and standards; - groups represented within the local community and an understanding of the issues that arise when working with those groups; - referral sources and associated protocols, and; - own values and attitudes and their potential impact on clients.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.