This unit (CHCAOD002) describes the skills and knowledge required to respond to the immediate and ongoing needs of people intoxicated by alcohol and/or other drugs, with a focus on harm minimisation. This unit applies to people working in alcohol and other drugs (AOD) services and other community service delivery contexts.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:

Contact VU Polytechnic


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each competency unit's learning outcomes and performance criteria requirements, including the setting of project and work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - provided services to at least 2 intoxicated clients; - used the following communication and interpersonal skills in dealing with intoxicated clients: - management of difficult and aggressive behaviour; - non-judgmental communication; - conflict resolution; - negotiation; - self-protection.Students will also be expected to demonstrate the following knowledge: - legal and ethical considerations (international, national, state/territory, local) in AOD work, and how they are applied in organisations and individual practice: - children in the workplace; - codes of conduct; - codes of practice; - discrimination; - dignity of risk; - duty of care; - human rights; - informed consent; - mandatory reporting; - practice standards; - privacy, confidentiality and disclosure, including limitations; - policy frameworks; - records management; - rights and responsibilities of workers, employers and clients; - specific AOD legislation; - work role boundaries - responsibilities and limitations; - work health and safety; - infection control; - contexts in which interactions with intoxicated persons may take place: - night patrols; - detoxification/withdrawal units; - sobering up shelters; - emergency departments and other health environments; - other community service delivery environments; - signs and symptoms of alcohol and/or drug use; - signs and symptoms that indicate need for assistance from a health professional; - ways to assess intoxication and/or drug use level/s; - concurrent medical illnesses which may mimic/mask withdrawal; - strategies for dealing with aggressive and potentially violent clients, including protective/risk management strategies; - types of daily living assistance that may be provided: - personal hygiene; - food and drink; - transportation/assistance with travel; - current information on alcohol and other drugs issues; - available support services and resources; - emergency and crisis contacts; - sobering up services; - withdrawal services; - mental health services.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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