This unit (VHH1007) will provide students with a broad theoretical and technical understanding of organisational behaviour and management theory, with a particular focus on the application of these within a hospitality or hotel environment. Students will design and communicate solutions to unpredictable and complex organisational issues through the application of core organisational and management theory. The practical application of this knowledge will focus on managing diversity in the workplace, managing conflict, leading and managing people, and the operational elements of human resources within a hospitality and hotel management context.

Unit details

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Learning Outcomes

On successful completion of this unit, students will be able to:
  1. Analyse, interpret and transmit management and organisational behaviour practices;  
  2. Demonstrate an understanding of organisational behaviour, management and human resources concepts and principles as they relate to the successful operations of a hotel or hospitality business;  
  3. Demonstrate - through practical placement in the VenU facility - the theoretical and technical knowledge required to lead and manage teams, develop team commitment and cooperation, manage conflict and lead team performance towards key goals and objectives;  
  4. Understand, articulate and model an awareness of the importance of diversity in the modern workplace; and  
  5. Evaluate and discuss operational elements of human resourcing, such as rostering staff within a hospitality or hotel environment.  


Assessment type Description Grade
Test Weekly online tests 20%
Project Industry Project 50%
Presentation Industry Project 10%
Journal Written reflection 20%

Required reading

MGMT, 3rd Edition,
Williams, C, McWilliams, A & Lawrence, R, 2014,
Asia Pacific Edition Cengage Learning, Melbourne.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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