This unit will provide students with a broad theoretical and technical understanding of organisational behaviour and management theory, with a particular focus on the application of these within a hospitality or hotel environment. Students will design and communicate solutions to unpredictable and complex organisational issues through the application of core organisational and management theory. The practical application of this knowledge will focus on managing diversity in the workplace, managing conflict, leading and managing people, and the operational elements of human resources within a hospitality and hotel management context.
Unit details
Location:
Study level:
Undergraduate
Credit points:
12
Unit code:
VHH1007
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Learning Outcomes
| 1. | Analyse, interpret and transmit management and organisational behaviour practices; | ||
| 2. | Demonstrate an understanding of organisational behaviour, management and human resources concepts and principles as they relate to the successful operations of a hotel or hospitality business; | ||
| 3. | Demonstrate - through practical placement in the VenU facility - the theoretical and technical knowledge required to lead and manage teams, develop team commitment and cooperation, manage conflict and lead team performance towards key goals and objectives; | ||
| 4. | Understand, articulate and model an awareness of the importance of diversity in the modern workplace; and | ||
| 5. | Evaluate and discuss operational elements of human resourcing, such as rostering staff within a hospitality or hotel environment. |
Assessment
| Assessment type | Description | Grade |
|---|---|---|
| Test | Weekly online tests | 20% |
| Project | Industry Project | 50% |
| Presentation | Industry Project | 10% |
| Journal | Written reflection | 20% |
Required reading
MGMT, 3rd Edition,
Williams, C, McWilliams, A & Lawrence, R, 2014,
Asia Pacific Edition Cengage Learning, Melbourne.
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