In this unit, students will be introduced to the study and application of hospitality and hotel management theory, trends, realities and practice. Students will demonstrate the ability to source and use industry and compliance information and practically apply key hospitality and hotel management service strategies, tools, knowledge and skills. The unit includes a systems perspective on the essential elements of hotel and hospitality management, including food and beverage management, tourism and events, business administration, resourcing, sustainability, customer-centricity and the use of computerised systems to support service and decision making.

Unit details

Study level:
Credit points:
Unit code:

Learning Outcomes

On successful completion of this unit, students will be able to:
  1. Locate, analyse and interpret key hospitality and hotel management information sources;  
  2. Analyse the structure of the hospitality and hotel management industries, with a broad theoretical understanding of how key components contribute to the effective running of a hospitality or hotel business;  
  3. Interpret and transmit solutions to problems and challenges within a hospitality and hotel management setting;  
  4. Demonstrate an ability to operate contemporary industry software to support effective hospitality and hotel management and decision making; and  
  5. Apply their broad knowledge and skills in simulated and work-integrated learning environments.  


Assessment type Description Grade
Test Weekly online tests 20%
Case Study Industry case study 20%
Project Industry project 50%
Presentation Industry project 10%

Required reading

Introduction to Hospitality Management, 5th edition,
Walker, J. R, 2017,
Pearson, US.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.