SITEEVT028 - Manage on-site event operations

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Unit code: SITEEVT028 | Study level: TAFE
Credit points
N/A
Location
Footscray Nicholson
Prerequisites
N/A
Overview
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Overview

This unit describes the performance outcomes, skills and knowledge required to manage on-site operational activities for the production of events. It requires the ability to finalise operational plans, oversee event set-up, execution and break-down, and evaluate the operational success of events.
This unit is relevant to events that are diverse in nature and are coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and community sectors.It applies to event coordinators and managers as well as venue duty, front of house and operations managers who operate independently, and are responsible for operational decisions. They may work in event management companies, in event venues, or in organisations that organise their own events.

Assessment

For Melbourne campuses

Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each units learning outcomes & performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

  • manage on-site event operations for at least one event with multiple operational components, overseeing event:
  • set-up
  • operation
  • break-down
  • develop comprehensive plans, procedures and operational documentation for production at above event
  • conduct event briefings prior to and following the above event
  • liaise and consult with contractors and other relevant personnel during the above event finalisation, operation and break-down to ensure service agreements are met and potential risks are mitigated
  • manage above on-site event operations in live time where commercially realistic time pressures and constraints apply.

Students will also be expected to demonstrate the following knowledge:

  • types of events:
  • business and corporate
  • entertainment and leisure
  • exhibitions, expositions and fairs
  • festivals
  • fundraising
  • government and civic
  • marketing
  • meetings and conventions
  • sports
  • characteristics of different types of events including purpose, format and running order
  • personnel and others involved in the operation of an event:
  • clients
  • contractors
  • event operations team
  • exhibitors
  • merchandisers
  • organising committee
  • sponsors
  • suppliers
  • venue coordinators or duty managers
  • volunteers
  • roles, responsibilities, hierarchy of controls, and reporting for event production of:
  • corporate clients
  • internal event team members, venue personnel and external contractors
  • on-site event manager
  • features and functions of two-way communication equipment used to facilitate communication between event personnel
  • techniques for managing stress and time during operation of events
  • types of event contractors:
  • caterers
  • display suppliers
  • entertainers
  • food and beverage personnel
  • florists
  • equipment hire companies
  • registration and ticket sales specialist companies
  • security personnel
  • speakers and facilitators
  • suppliers of technical equipment and services
  • venue coordinators or duty managers
  • key features and functions of event production products and services:
  • catering
  • displays, stands and signage
  • exhibitor services
  • security
  • talent
  • technical equipment and services:
    audio-visual
    lighting
    rigging
    sets
    sound
    special effects
    stage design
  • venue or site:
    furniture
    layouts
    registration areas and equipment
    styling
  • styles used in venue set-up and their different purposes:
    banquet
    classroom
    cabaret
    theatre
    u shape
  • formats for, inclusions, and uses of:
  • operational plans and procedures used to manage on-site event logistics:
    event documentation issued to operational personnel and contractors
    briefing papers
    running sheets for delivery of event
    registration reports
    layout plan for venue or site
  • event service agreements
  • key environmental and social impacts of event delivery and minimal impact procedures to reduce them:
  • maintaining natural and cultural integrity
  • recycling and disposing of waste, including hazardous substances
  • safety for crowds and the movement of large numbers of attendees
  • use of energy, water and other resources during event set up, operation and break down
  • control measures to mitigate risk for:
  • attendees
  • contract staff
  • personnel
  • volunteers
  • components of event break-down:
  • correctly removing infrastructure and facilities to ensure site is left in good condition
  • debriefing participants, exhibitors and contractors
  • directing event team member participation
  • liaising with venue and site personnel
  • overseeing recycling and environmentally sound disposal of waste
  • packing and removing items
  • organisational procedures to evaluate events and report on improvements.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the VU Polytechnic and/or via the VU Polytechnic e-learning system.

As part of a course

This unit is studied as part of the following course(s):

Diploma of Event Management
SIT50322 | Diploma | Duration:

Refer to the course page for information on how to apply for the course. VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.

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