This unit describes the performance outcomes, skills and knowledge required to provide relaxing head, neck and shoulder massages prior to other hair services. It requires the ability to use a basic range of massage techniques.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - follow health, safety and hygiene procedures to provide head, neck and shoulder massages to four different clients ensuring services consistently meet client expectations; - choose the following massage techniques as appropriate to the head, neck or shoulder area and cumulatively use these techniques across the suite of services: effleurage; petrissage; tapotement, and; - use these products cumulatively across the suite of services: scalp treatment products; hair treatment products; massage oil.Students will also be expected to demonstrate the following knowledge: - organisation's product range of massage oils, scalp and hair treatments; - product purpose; - action on the scalp and hair; - application instructions; - key features and use of these massage techniques on the head, neck and shoulders: effleurage; friction; petrissage; tapotement; - basic aspects of local government, state or territory health regulations applicable to providing massage services; - using gown and towels to protect client clothes; - monitoring client comfort; - preventing cross-transmission of infection between customers; - work health, safety and hygiene for providing massages; - using correct posture to avoid fatigue and injury; - preventing cross-transmission of infection during customer contact; - minimising wastage of massage mediums, and; - waste disposal with particular emphasis on sound disposal methods for contaminated waste.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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