The unit is structured in a seminar/workshop style to enable students to understand more fully the need to be culturally aware and culturally sensitive in all aspects of destination management and tourism.
|1.||Critically reflect on theories of cultural difference and diversity management and validate their applicability at wide ranging workplaces and Australian and global destinations;|
|2.||Interrogate complex problems and analyse culture at a number of levels - global, national and organisational and creatively apply established theories in their resolution;|
|3.||Appraise and debate interpersonal and managerial skills and the implications of these for cross cultural management both individually and collaboratively;|
|4.||Exemplify cross cultural communication skills and advocate their importance within the workplace and destination;|
|5.||Apply this cultural understanding to managerial roles with accountability and personal responsibility.|
|Essay||Individual research essay (2000 words)||25%|
|Presentation||Group presentation/workshop activity (summary 500 words)||35%|
|Report||Group report (3000 words)||40%|
Cross-Cultural Management. Critical Perspectives on Business and Management series.
Andrews, T.G., & Mead, R. (Eds.), (2009).
Routledge, New York, NY.
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