The unit is structured in a seminar/workshop style to enable students to understand more fully the need to be culturally aware and culturally sensitive in all aspects of destination management and tourism.
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Learning Outcomes
1. | Critically reflect on theories of cultural difference and diversity management and validate their applicability at wide ranging workplaces and Australian and global destinations; | ||
2. | Interrogate complex problems and analyse culture at a number of levels - global, national and organisational and creatively apply established theories in their resolution; | ||
3. | Appraise and debate interpersonal and managerial skills and the implications of these for cross cultural management both individually and collaboratively; | ||
4. | Exemplify cross cultural communication skills and advocate their importance within the workplace and destination; | ||
5. | Apply this cultural understanding to managerial roles with accountability and personal responsibility. |
Assessment
Assessment type | Description | Grade |
---|---|---|
Essay | Individual research essay (2000 words) | 25% |
Presentation | Group presentation/workshop activity (summary 500 words) | 35% |
Report | Group report (3000 words) | 40% |
Required reading
Cross-Cultural Management. Critical Perspectives on Business and Management series.
Andrews, T.G., & Mead, R. (Eds.), (2009).
Routledge, New York, NY.
Where to next?
As part of a course
This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.
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