This unit describes the skills and knowledge required to plan, draft and finalise complex documents.
The unit applies to individuals who work in a range of business environments and are skilled in the creation of documents that are more complex than basic correspondence, memos and/or forms and that require review and analysis of a range of information sources.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: *plan, draft and finalise three different complex documents that convey the required information in a format suitable for the intended audience and purpose according to organisational policies and procedures for *document production. In the course of the above, the candidate must: *review and analyse a range of information sources *use business technology to apply formatting and incorporate graphics *apply organisation style guide/house style. Students will also be expected to demonstrate the following knowledge: *organisation style guide/house style *format and its impact on readability, cohesion and appearance of document *categories and logical sequences of information *rules and conventions for written English *key features of word processing software *key features of written communication methods, including: - general emails - procedures - business letters - meeting agendas *organisational policies and procedures relating to written communication *process for checking: - suitability of document for audience, purpose, format, and structure - grammar, spelling and style for accuracy and punctuation *key text elements including basic design elements.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.