A driver of connection & community: Prajacta's story

After working in IT for over a decade, Prajacta Gandre discovered a new passion upon migrating to Australia: community. Enrolling in a Diploma of Community Services CHC52015 at Victoria University (VU) left her embedded in a rewarding field – helping make a difference in people’s lives.

“I migrated to Australia from India a little over seven years ago with my husband and two daughters. Before studying community services, I worked as an IT business analyst for over 11 years in India, the USA and then in Australia.

“However, I felt that I wanted to do something more fulfilling for me personally. I was also hoping to find a better work-life balance. So I took a break from my work and used this time to think about what I wanted to do next. I knew that I wanted more from life overall.”

Discovering a passion for community

“I started volunteering at several organisations like local schools, zoos and food pantries. This gave me exposure to the community services industry and helped me discover my passion to help those in need.

“I felt that this work closely aligned with what I wanted to do as my next career option, and the Diploma of Community Services CHC52015 seemed like a good starting experience.”

Taking the leap to return to study

“When I was searching for training organisations to do my diploma, I wanted to go with a trusted name in the industry. I was making a big career transition and wanted to go with the best organisation.

“I also wanted support as I was going back to studies after a long time – I especially needed more support as a mum of two, and this was also during the COVID-19 pandemic.

“VU ticked all the boxes for me and I am really glad I went with them.”

A seamless study experience – with real connections

“Right from enrolment, my experience with VU was very smooth. The course coordinator and all the teachers ensured that the students were comfortable, there were check-ins for student wellbeing and we also had time to get to know other classmates.

“One of the best things was the bonding with course mates. I have made some really good friends through this course and am glad to have connected with so many inspiring teachers.”

Work experience that makes a real impact 

“As part of the course, I did a 400-hour placement at the Asylum Seeker Resource Centre, and it was everything I had hoped for and more. 

“I got to work as part of a dynamic and compassionate group of individuals who work tirelessly to provide the best service to their clients, and had the opportunity to work with clients from diverse backgrounds with various needs.

“This work experience has helped me develop my skills further to work with CALD community members. It also helped me gain cultural competency and understand specific service delivery needs based on the culture and community.”

Taking new skills into the community

“I am currently volunteering with RizeUp Australia, a community-driven organisation dedicated to supporting the many families affected by domestic and family violence.

“I have now also started working as a Case Manager at Melbourne City Mission. In the role I provide support to young people, including those newly arrived from refugee backgrounds, at a crucial time in their lives.

“I help them to improve their relationship with their families, stay connected, return to study, or to access additional services.

“I love that I get to work with young people to help them identify their goals, develop important life skills and help them be better connected to their families and the community.

“Youth homelessness is a serious issue in Australia and through the early interventions that we provide with this program, I can help contribute towards lessening the severity of it.”

An ongoing passion – & hope

“One of the main aspects I love about community services is that you can actually work and contribute towards making a direct impact in changing people’s day-to-day lives.

“Community workers make a difference to the quality of people’s lives by giving them hope for a brighter future.

“My hope is for a more equitable and respectful society for all of us.”