CHCADV005 - Provide systems advocacy services

Unit code: CHCADV005 | Study level: TAFE
Footscray Nicholson


This unit describes the skills and knowledge required to advocate and ensure that government, community and organisational systems broadly support and uphold human rights. This unit applies to workers in a health, community services or advocacy settings who undertake a leadership role in influencing social and system changes. Workers at this level will also advocate for change and continuous improvement at the organisational level to improve client outcomes and service quality.


For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

  • provided systems advocacy for 1 specific client or client group or community to achieve a specific outcome;
  • consulted with members of the client group and/or community to identify issues and concerns;
  • facilitated 1 formal meeting with the client or client group or community to develop strategies for action;
  • pursued opportunities to advocate, mediate and negotiate through community organisations and government agencies;
  • represented client issues within broader social, political and community structures, and;
  • identified 1 opportunity for improved service delivery within the organisation and provided recommendation(s) for change.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.

As part of a course

This unit is studied as part of the following course(s):

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