CHCADV005 - Provide systems advocacy services

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Unit code: CHCADV005 | Study level: TAFE
Credit points
N/A
Location
Footscray Nicholson
Sunshine
Werribee
Prerequisites
N/A
Overview
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Overview

This unit describes the skills and knowledge required to advocate and ensure that government, community and organisational systems broadly support and uphold human rights. This unit applies to workers in a health, community services or advocacy settings who undertake a leadership role in influencing social and system changes. Workers at this level will also advocate for change and continuous improvement at the organisational level to improve client outcomes and service quality.

Assessment

For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

  • provided systems advocacy for 1 specific client or client group or community to achieve a specific outcome;
  • consulted with members of the client group and/or community to identify issues and concerns;
  • facilitated 1 formal meeting with the client or client group or community to develop strategies for action;
  • pursued opportunities to advocate, mediate and negotiate through community organisations and government agencies;
  • represented client issues within broader social, political and community structures, and;
  • identified 1 opportunity for improved service delivery within the organisation and provided recommendation(s) for change.

Students will also be expected to demonstrate the following knowledge:

  • universal declaration of human rights;
  • relationship between human needs and human rights;
  • human rights frameworks, approaches, instruments;
  • legal and ethical considerations for advocacy work and how these are applied in organisations;
  • guardianship including the legal status of parents and guardians of people under the age of 18;
  • rights and responsibilities of clients, workers and organisations;
  • structural, political and other social factors which operate to maintain discrimination against clients, consumers and service users;
  • specific range of issues affecting the client group;
  • context and relationship of client issues to community, society and government policy;
  • political lobbying processes, including electronic campaigning and use of media (traditional, social and digital) for advocacy purposes;
  • relevant agencies and services which may assist in promoting and advocating;
  • balance between the rights of the general community and the rights of people with specific issues;
  • power and power structures;
  • community consultation, participation and decision-making processes;
  • processes and structures relevant to organisation goals and objectives or work role;
  • industry culture;
  • models of negotiation;
  • models of management and leadership, and;
  • advocacy issues.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.

As part of a course

This unit is studied as part of the following course(s):

Diploma of Community Services
CHC52021 | Diploma | Duration:

Refer to the course page for information on how to apply for the course. VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.

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