ICT (Information Communication and Technology) is a highly dynamic sector, therefore, ICT change management is an ongoing challenge to modern organisations. Students will investigate change management and how to effectively mitigate risks. The content includes ICT change management process, ICT change plan, ICT change recording and documentation, ICT change automation, and risk mitigation.

Unit details

Online Real Time
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Learning Outcomes

On successful completion of this unit, students will be able to:
  1. Analyse key factors involved in ICT change management;  
  2. Plan and develop ICT change management strategies and skills; and  
  3. Assess risks and develop risk mitigation plans.  


Assessment type Description Grade
Test Two tests (20% each, scenario based tests) 40%
Report Group Change Management Report 40%
Other Contributions to group discussions 20%

Where to next?

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