CHCCCS011 - Meet personal support needs

Unit code: CHCCCS011 | Study level: TAFE
Footscray Nicholson
St Albans


This unit describes the skills and knowledge required to determine and respond to an individual’s physical personal support needs and to support activities of daily living.  This unit applies to workers who provide support to people according to an established individualised plan in any community services context. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.


For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

  • safely supported at least 2 individuals by performing the activities outlined in the performance criteria of this unit. This includes following support requirements of an established individualised plan and supporting each of the following activities: bed bathing; dressing, undressing and grooming; eating and drinking using appropriate feeding techniques; oral hygiene; shaving; showering; toileting and the use of continence aids; using aids and equipment including devices used by the person;
  • performed the following hazardous manual handling scenarios at least once: transferring a person between bed and chair; transferring a person in and out of car and falls recovering.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.

As part of a course

This unit is studied as part of the following course(s):

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