BSBTEC401 - Design and produce complex text documents

    Unit code: BSBTEC401 | Study level: TAFE
    Footscray Nicholson


    This unit describes the skills and knowledge required to design and develop business documents using complex technical features of word processing software.
    The unit applies to those who work in a range of business environments and have skills which may be applied in the provision of administrative support within an enterprise, or by technical experts responsible for producing their own word- processed documents.


    For Melbourne campuses

    Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each unit’s learning outcomes & performance criteria requirements, incl the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

    Students will be expected to demonstrate the following required skills:
    *prepare design and produce at least four complex text documents.

    In the course of the above, the candidate must:
    *follow organisational and safe work practices
    *adhere to organisational requirements for:

    • producing documents within designated timelines
    • naming and storing documents
      *adhere to task requirements when producing complex documents including:
    • using appropriate styles and layout consistently throughout the document
    • using correct formatting and document structure
      *use the following features:
    • mail merge
    • document styles
    • references (footnotes/endnotes)
    • Table of Contents
    • paragraph
    • line spacing
    • section breaks
    • alternating headers
    • footers
      *resolve issues by referring to user documentation and online help
      *apply knowledge of complex operation and functions of industry software applications.

    Required reading

    The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.

    As part of a course

    This unit is studied as part of the following course(s):

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