SHBXIND001 - Comply with organisational requirements within a personal services environment

TAFE Victoria logo
Unit code: SHBXIND001 | Study level: TAFE
City Campus
City King St
Footscray Nicholson


This unit describes the performance outcomes, skills and knowledge required to work in a personal services environment by integrating knowledge of workplace rights and responsibilities and organisational policies and procedures, and by using effective team and individual work practices to plan and organise daily work activities.


For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

  • access and interpret information about employment rights and responsibilities from these sources: employer associations; Fair Work Commission; Fair Work Ombudsman;
    state and territory government boards and commissions for anti-discrimination and equal employment opportunity (EEO); staff handbooks, and; trade unions;
  • source information on this range of employee and employer workplace rights and responsibilities;
  • access and interpret organisational policies and procedures that relate to general work practices, and;
  • integrate hairdressing or beauty technical skills (SHB service or treatment-related units), and comply with organisation requirements for a minimum of four, three hour work assessment periods that individually or in combination demonstrate: applying workplace dress, hygiene and personal presentation requirements; working effectively as a team member; planning and organising work activities.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.

As part of a course

This unit is studied as part of the following course(s):

Search for units, majors & minors