This unit describes the skills and knowledge to support the development of written communication in the workplace.  It includes extracting meaning from written information for workplace purposes and preparing complex written materials.  At this level the learner works independently across a range of contexts including some that are unfamiliar and/or unpredictable and include some specialisation.  Learners at this level work independently and initiate and use support from a range of established resources.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - link ideas in written material through selection and use of words, language structures and punctuation appropriate to the purpose; - gather and order information required to create texts; - use structurally complex sentences; - use spelling strategies such as visual and phonic patterns, and; - problem solving skills to select and apply appropriate register according to context.Students will also be expected to demonstrate the following knowledge: - knowledge of organisational protocols / requirements related to written workplace material such as information security, email protocols and use of appropriate language; - differences between requirements for written as opposed to spoken English; - a range of styles of writing and presenting information to a range of audiences; - knowledge of register to enable appropriate selection and application to context, and; - a broad vocabulary related to the workplace and a range of grammatical structures.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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