Industry Business Challenge

Unit code: VHH1008 | Study level: Undergraduate
Credit points
12
(Generally, 1 credit = 10 hours of classes and independent study.)
Location
Footscray Nicholson
Prerequisites
N/A
Overview
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Overview

In this unit, students will work in collaborative teams to solve a real-world industry challenge facing a hotel or hospitality business. In keeping with the customer-centric focus of the hotel and hospitality sectors, industry challenges will centre on business relationships and customer service practices. Students will be guided through a range of scaffolded activities and will learn and apply critical thinking and problem-solving strategies to both case studies and real-world challenges.

Learning Outcomes

On successful completion of this unit, students will be able to:

  1. Investigate the fundamental elements of social, cultural, political, economic, legal and regulatory dimensions of effective business practice within the hotel or hospitality sector;
  2. Analyse and examine business problems and apply critical thinking and problem solving strategies to resolve these;
  3. Demonstrate relevant knowledge and skills related to fundamental aspects of hospitality and hotel management industry; and
  4. Apply team-work skills to work collaboratively on open-ended tasks and solve unpredictable and sometimes complex business related challenges.

Assessment

For Melbourne campuses

Assessment type: Case Study
|
Grade: 30%
Individual problem-solving activities
Assessment type: Project
|
Grade: 70%
Part A: Group industry report (50%) Part B: Group oral presentation (20%)

Required reading

Recommended texts will be provided via VU Collaborate.

As part of a course

This unit is studied as part of the following course(s):

Associate Degree in Hospitality and Hotel Management
VAHH | Associate degree | Duration: 2 years

Refer to the course page for information on how to apply for the course. VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.

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