|1.||Locate and assess hotel operations performance metrics and benchmarks, including environmental and sustainable benchmarks;|
|2.||Analyse and respond to short and long term operational issues and problems as they relate to sustainability within hotel operations;|
|3.||Develop a hotel operational plan, including resourcing requirements, work health and safety, environmental sustainability and a monitoring/review cycle;|
|4.||Strategise and communicate a plan to minimise food and beverage waste and improve efficiencies within a hotel environment; and|
|5.||Identify and reflect on appropriate models of management to support successful and sustainable hotel operations.|
|Test||Weekly online tests||20%|
Hotel Operations Management, 3rd Edition,
David K. Hayes, Jack D. Ninemeier, Allisha A. Miller, 2016,
USA / Pearson Higher Ed
Where to next?
As part of a course
This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.
VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.