This unit will provide students with the opportunity to acquire a skills-based, practical understanding of the planning, management and operational requirements of running a successful and sustainable hotel. Working individually and in teams, students will engage with VU's hotel partners to create operational plans and strategies that balance the general business operations of a hotel with contemporary environmentally sustainable approaches.
Unit details
Location:
Study level:
Undergraduate
Credit points:
12
Unit code:
VHH1002
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Learning Outcomes
| 1. | Locate and assess hotel operations performance metrics and benchmarks, including environmental and sustainable benchmarks; | ||
| 2. | Analyse and respond to short and long term operational issues and problems as they relate to sustainability within hotel operations; | ||
| 3. | Develop a hotel operational plan, including resourcing requirements, work health and safety, environmental sustainability and a monitoring/review cycle; | ||
| 4. | Strategise and communicate a plan to minimise food and beverage waste and improve efficiencies within a hotel environment; and | ||
| 5. | Identify and reflect on appropriate models of management to support successful and sustainable hotel operations. |
Assessment
| Assessment type | Description | Grade |
|---|---|---|
| Test | Weekly online tests | 20% |
| Portfolio | Reflective ePortfolio | 20% |
| Project | Industry project | 50% |
| Presentation | Industry project | 10% |
Required reading
Hotel Operations Management, 3rd Edition,
David K. Hayes, Jack D. Ninemeier, Allisha A. Miller, 2016,
USA / Pearson Higher Ed
Where to next?
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This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.
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