SITTPPD016 - Research and analyse tourism data

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Unit code: SITTPPD016 | Study level: TAFE
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Footscray Nicholson
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Overview
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Overview

This unit describes the performance outcomes, skills and knowledge required to conduct tourism research. It requires the ability to identify research needs, conduct research, interpret the data and apply the results.The unit applies to all industry sectors, and to individuals who have senior operational or management roles. Research may be primary or secondary and conducted to inform a range of activities and planning processes. It may be required to assist with customer service, planning and product development, or sales and marketing.

Assessment

For Melbourne campuses

Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each units learning outcomes & performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

  • identify and plan tourism research based on an organisational or situational analysis that includes at least two of the following research objectives:
  • comparative analysis
  • competitor activity
  • customer preferences
  • distribution networks
  • hypothesis testing
  • identification of trends
  • industry pricing policies
  • visitation patterns
  • conduct above tourism research applying:
  • research and data collection methods
  • information from:
    government agency websites and tools
    industry associations
    regional, state or territory, and federal tourism marketing agencies
  • reliable data analysis
  • written and oral presentation techniques.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the VU Polytechnic and/or via the VU Polytechnic e-learning system.

As part of a course

This unit is studied as part of the following course(s):

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