SIRRINV001 - Receive and handle retail stock
Overview
This unit describes the performance outcomes, skills and knowledge required to receive and store retail stock. It requires the ability to check stock quality and quantity against order requirements; store or present stock correctly; and maintain cleanliness of stock-handling areas.
This unit applies to all retail sectors and business sizes from large format stores to small independents. It applies to frontline personnel who have limited autonomy and work under close supervision and guidance of others in frontline operational roles. However, in smaller retail businesses, senior personnel also undertake this function.
Assessment
For Melbourne campuses
Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.
Students will be expected to demonstrate the following required skills:
- follow organisational policies and procedures, safe work practices and manufacturer instructions to perform each of the following stock control procedures: receive and process incoming stock; store retail stock; maintain retail stock levels; maintain stock delivery records;
- follow organisational stock control policies and procedures to process stock in each of the following situations: stock quality is poor; stock quantity errors; incorrect stock is delivered, and;
- maintain stock handling and storage areas, according to organisational policies and procedures, when completing the above stock control activities.
Students will also be expected to demonstrate the following knowledge:
- principles of stock control procedures;
- organisational stock control policies and procedures;
- key features of retail products that relate to handling and storage;
- safe manual handing techniques for moving and storing retail stock, and;
- relevant legislation and standards relevant to receiving and storing retail stock.
Required reading
The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.
As part of a course
This unit is studied as part of the following course(s):