ICT is a highly dynamic sector, therefore, ICT change management is an ongoing challenge to modern organisations. Students will investigate change management and how to effectively mitigate risks. The content includes ICT change management process, ICT change plan, ICT change recording and documentation, ICT change automation, and risk mitigation.

Unit details

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Learning Outcomes

On successful completion of this unit, students will be able to:
  1. Analyse key factors involved in ICT change management;  
  2. Plan and develop ICT change management strategies and skills; and  
  3. Identify risk and develop risk mitigation plans.  


Assessment type Description Grade
Test Two tests (10% each) 20%
Test Short Tests 20%
Report Group Change Management Report (equivalent to 1,000 words) 40%
Other Contributions to group discussions 20%

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