ICTSAS445 - Configure and troubleshoot operating system software

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Unit code: ICTSAS445 | Study level: TAFE
Credit points
N/A
Location
Footscray Nicholson
Sunshine
Prerequisites
N/A
Overview
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Overview

This unit describes the skills and knowledge required to install, configure, optimise and troubleshoot operating system (OS) software to ensure organisational and client requirements are met.

It applies to experienced individuals who, whilst working under minimal supervision and in an instructional and management capacity, are required to install, configure, optimise and troubleshoot OS system software to meet organisational client requirements.

Assessment

For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:
*install, configure, optimise and troubleshoot two different operating systems, on two separate occasions, each for a different organisation.

In the course of the above, the candidate must:
*improve system performance with minimum disruption to clients
*identify OS problems and resolve using command line options and system tools.

Students will also be expected to demonstrate the following knowledge:
*requirements of different operating systems
*architecture of technical systems
*industry accepted hardware and software products
*functions and features of the OS used by the organisation
*OS resolution strategies, including:

  • command line options
  • system tools
    *installation and configuration of systems software including:
  • organisational requirements for OS software
  • prerequisites for system software installation
  • set-up and configuration procedures
  • software packages supported by the organisation
  • system’s functionality
  • system’s diagnostic software
  • vendor specifications and requirements for installation
    *organisational procedures, including:
  • OS comparison and contrast methods
  • OS functionality and operation testing
  • OS installation procedure documentation
  • OS troubleshooting procedures
  • OS change documentation
  • OS change procedures.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the VU Polytechnic and/or via the Victoria University Polytechnic e-learning system.

As part of a course

This unit is studied as part of the following course(s):

Certificate IV in Information Technology
ICT40120 | Certificate iv | Duration:

Refer to the course page for information on how to apply for the course. VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.

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