Communication and Dermal Services

Unit code: HBD1202 | Study level: Undergraduate
12
(Generally, 1 credit = 10 hours of classes and independent study.)
City Campus
N/A
Overview
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Overview

This unit provides students with the knowledge and skills required for effective communication with clients, colleagues and industry representatives in a professional clinical environment. As part of the learning experience, consideration is given to legal, ethical and privacy requirements alongside the concepts of social and cultural diversity in the workplace. Students will be guided in how to confidently perform an effective consultation, as optimal communication between the dermal clinician and the client is required to ensure the safety and efficacy of dermal procedures.

Learning Outcomes

On successful completion of this unit, students will be able to:

  1. Demonstrate professional and effective communication techniques relevant to dermal practice;
  2. Develop and demonstrate effective consultation techniques, exploring legal, privacy and ethical concerns whilst giving consideration of cultural and social diversity;
  3. Discuss the relevance of conducting and recording a detailed client history in relation to the consultation process, that encompasses medical and non-medical related health and lifestyle factors; and
  4. Evaluate how communication, feedback and reflection enhance workplace interactions and professional development.

Assessment

For Melbourne campuses

Assessment type: Case Study
|
Grade: 35%
Written case study completed in class (60 mins)
Assessment type: Other
|
Grade: 45%
In class practical demonstration of skills
Assessment type: Presentation
|
Grade: 20%
Short verbal presentation (10 mins)

Required reading

Communicating in the 21st century
Eunson, B. (2016)| Milton, Qld : John Wiley and Sons Australia

As part of a course

This unit is studied as part of the following course(s):

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