|1.||Demonstrate effective verbal and non-verbal communication techniques relevant to dermal therapies;|
|2.||Develop an effective consultation techniques, exploring legal, privacy and ethical concerns whilst giving consideration of cultural and social diversity;|
|3.||Discuss and interpret the relevance of conducting a detailed client history in relation to the consultation process, that encompasses medical and non-medical related health and lifestyle factors;|
|4.||Promote the use of products and manage financial transactions related to dermal therapies;|
|5.||Review professionalism and apply professional conduct when responding to customer enquiries;|
|6.||Evaluate how communication, feedback and reflection enhances workplace interactions and professional development.|
|Essay||Essay on Communication (600 words)||40%|
|Presentation||Individual Video Presentation (8mins)||40%|
Communicating in the 21st century 3rd ed.
Eunson, B. (2016)
Milton, Qld : John Wiley and Sons Australia
Where to next?
As part of a course
This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.
VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.