CHCCSM013 - Facilitate and review case management

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Unit code: CHCCSM013 | Study level: TAFE
Credit points
N/A
Location
Footscray Nicholson
Werribee
Prerequisites
N/A
Overview
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Overview

This unit describes the performance outcomes, skills and knowledge required to plan, monitor and review case management.
Workers at this level work within organisational policies and procedures and may work autonomously or in consultation with supervisor or team leader.This unit applies to work in a range of health and community services contexts.

Assessment

For Melbourne campuses

Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each units learning outcomes & performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

  • develop, facilitate and review all aspects of case management for three people
  • performed the activities outlined in the performance criteria of this unit during a period of at least 100 hours of work within a workplace. These hours cannot be completed concurrently with hours specified in any other unit of competency.

Students will also be expected to demonstrate the following knowledge:

  • evidence-based practices
  • approaches to service delivery:
  • strength-based
  • culturally sensitive
  • person-centred
  • needs-based
  • trauma informed
  • contemporary behaviour change models, practices and interventions
  • privacy and confidentiality
  • formal meeting processes
  • organisational standards, policies and procedures, and legislation and statutory mandates
  • risks and responsibilities relating to duty of care for:
  • child protection
  • family and domestic violence
  • suicide
  • elder abuse
  • disability
  • considerations, protocols, history and special needs of diverse populations:
  • gender and sexual diversity
  • culturally and linguistically diverse (CALD)
  • Aboriginal and/or Torres Strait Islander people
  • people with disability
  • lesbian, gay, bi-sexual, transgender, queer and intersex (LGBTQI)
  • people experiencing and people at risk of homelessness
  • older people
  • children and young people
  • person-centred, family focused models of practice, dynamics, communication and decision making
  • documentation protocols
  • monitoring and review processes
  • available services
  • rights, roles, and responsibilities of people within the decision-making process
  • the impact of values systems of worker, person and key stakeholder on outcomes
  • different methods of addressing and engaging with participants.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the VU Polytechnic and/or via the Victoria University Polytechnic e-Learning system.

As part of a course

This unit is studied as part of the following course(s):

Diploma of Community Services
CHC52021 | Diploma | Duration:

Refer to the course page for information on how to apply for the course. VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.

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