Supply chain management (SCM) is an information-directed flow of products and services from suppliers to end consumers, managed by a number of partner firms, so that the merchandise is produced and distributed at optimum costs while satisfying service level requirement. The unit provides students with an understanding of flow of products, information, funds and knowledge that underpin demand and supply matching through sales and operations planning in a supply chain. In particular, the unit equips students with various theories, models and strategies to take rational business decision in product as well as services supply chain. The core focus is on supply chain integration (SCI) mechanism where the students understand the role of information and communication technologies in support of multi-parties collaboration that enable visibility and real time flow of goods and services, improves operational efficiency and enhances sustainable firm performance. 

Further, students will be introduced with the appropriate use of emerging technologies like cloud, IoT, blockchain and AI/ML for improving operational efficiency for firms of all sizes. The unit familiarises students with supply chain operations reference (SCOR) model that comprises of plan, source, make, deliver, return and enable as the basic management processes for improved, faster, and more granular support of decision making while transitioning to Supply Chan 4.0. Realising the potential of the Enterprise Resource Planning (ERP) systems, the unit provides students with sufficient knowledge of Advanced Planning and Optimisation (APO) software where they complete a hands on computer-based individual project so that they can appreciate the role and functionalities of APO to source, make, and deliver products in a supply chain network. Also, the unit includes a visit to a warehouse where the students are exposed to live operations within the facility.

Unit details

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Learning Outcomes

On successful completion of this unit, students will be able to:
  1. Critically review and interpret theoretical aspects of supply chain and logistics management of products and services in businesses across sectors;  
  2. Advocate persuasively business case in SCM, write a report and undertake a collaborative group presentation with recommended improvements by understanding culture, values and dispositions in affecting achievement of goals;  
  3. Deconstruct the complex supply chain into processes in relation to sourcing of raw materials, making the finished goods and deliver them to customer locations in optimised way by using SAP's Advanced Planning and Optimisation (APO) software; and  
  4. Investigate the current scenario and justify sales and operations plan for a manufacturing or service company and collaboratively suggest an action plan for future operations.  


Assessment type Description Grade
Assignment SAP-APO computer lab project (Individual) 30%
Case Study SCM case report and presentation (Group) 20%
Project Industry research and applications on supply chain management & report writing (Group) 50%

Required reading

Supply Chain Management: Strategy, Planning, and Operation 7th edn
Chopra, S. 2020

Where to next?

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