The aim of this unit is for students to acquire a functional understanding of the planning, management and operational requirements of international hotels, contemporary accommodations and/or integrated resorts. Students will develop capabilities to facilitate effective operations management, by engaging in a range of practical problem solving sessions involving teamwork, case study analysis, online learning activities, peer discussion and review and self-reflection. Students' capacity to manage operations in a capable and adaptable manner will be assessed through a combination of assessment.

Unit details

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Learning Outcomes

On successful completion of this unit, students will be able to:
  1. Analyse and evaluate short and long term operation problems as they confront accommodation operations;  
  2. Understand the accommodation sector in global economic and competitive environment and engage with operational responses and limitations;  
  3. Explain the experience economy and its significance to successful accommodation operations;  
  4. Identify current social trends, their impacts on the accommodations industry and engage with responses of industry trends; and  
  5. Evaluate industry responses to global challenges and the potential for innovation within the accommodation industry.  


Assessment type Description Grade
Test Multiple Choice Test 15%
Presentation Group Concept Pitch 15%
Assignment Group Concept Report 35%
Essay Case Study Analysis 35%