The unit of study critiques the strategic and organisational issues of process management and the use of Enterprise Resource Planning Systems (ERPs) to realise efficient processes. Designing and implementing efficient business processes can provide important strategic advantages for businesses. This unit of study will describe the major strategic approaches' used to understand, analyse and implement efficient business processes. Workflow modelling techniques, process modelling techniques and procedure models will be presented and practiced. SAP S/4 HANA as an example of Enterprise Application Software, will be used to examine the issues that students are likely to encounter in identifying, reorganising and implementing processes in a typical business organisation.

Unit details

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Learning Outcomes

On successful completion of this unit, students will be able to:
  1. Commentate upon and quantify salient issues in the changing business environment and critically reflect on how these modify the response of Business Process Engineering to achieve positive outcomes in such fluid environments;  
  2. Deconstruct the relationships between actors, work flows, and objects in a business process;  
  3. Investigate a business process through the framework of Event Controlled Process Chains and Business Process Modelling Notation;  
  4. Recommend authentic decision-making by designing an effective organisational plan for a workflow and exhibit contemporary professional practice by implementing a workflow using SAP;  
  5. Debate the usefulness of automated workflows for monitoring and controlling business processes with reference to contemporary literature and professional practice; and  
  6. Negotiate processes in group activities and elucidate personal accountability and responsibilities for shared outcomes and collaboratively communicate complex concepts to specialist and non-specialist audiences.  


Assessment type Description Grade
Test Progressive - 2 in class tests- based on an understanding of process modelling (BPMN-Business Process Model and Notation-and SAP Business workplace) 30%
Report Process innovation 30%
Assignment Design Process Models (Part A - 20%) and Workflow Implementation (Part B - 20%) - Group 40%

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As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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