This unit examines the modelling of fundamental business processes within an organisation, and the importance of these processes in the organisations functioning. Students will begin by undertaking a process view of organisations and the use of modelling techniques to describe those processes. In particular students will examine Sales and Distribution, Procurement, Fulfilment and Manufacturing Management and how these processes interact. Students will examine industry standard information systems and products used to support these processes and additionally will examine the roles of the different stakeholders, the data and forms used in the processes, the flow of activities in completing the processes and how an information system supports a business process.
On successful completion of this unit, students will be able to:
This unit is not a compulsorily taken as part of any specific course. Depending on the course you study, this unit may be taken as an elective.