COVID-19 has impacted infection control standards in a range of organisations and industries across the country. Learn essential skills and knowledge to decrease the risk and transmission of infection while undertaking your daily duties, with the Infection Control Skill Set (Retail) course at Victoria University Polytechnic.
This course is suitable if you are engaged in direct customer interactions across the retail sector, including in retail outlets, markets or supermarkets.
This nationally accredited training includes learning to implement standard and transmission-based precautions and responding to infection risks.
In this course, you will gain knowledge and skills in:
- hand hygiene practices
- effective surface cleaning
- use of personal protective equipment
- disposal of contaminated waste
- hazard identification, control and reporting
- appropriate protocols and responses in the event of an incident
- the basis of infection and transmission.
You must be currently employed (paid or voluntary) in Victoria in a customer-facing role to take part. You can only participate in one Industry Skill Set program.
Please note: If you are a Temporary Entry Permit Holder, Asylum Seeker or an international student residing in Australia, please do not click on the Apply button. Please contact VUHQ (phone +61 3 9919 6100) who will collect your details and refer them to VU Polytechnic. A member of the VU Polytechnic team will then get in contact to assist you with a staff supported application.
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On successfully completion of this course, students will be issued a Statement of Attainment for the nationally recognised skillset: HLTSS00065 Infection control Skill Set (Retail) which includes the unit of competence: HLTINFCOV001 Comply with infection prevention and control policies and procedures.
This Infection Control Skill Set in the Retail Industry course provides the learner a set of skills to follow organisational infection prevention and control policies and procedures, including implementing standard and transmission-based precautions and responding to infection risks in organisations operating in the retail industry.
Participants will work through the online self-paced learning resources with support from a VU Polytechnic qualified staff member.
This program is specifically designed for retail customer faced workplaces. It is delivered through VU Polytechnic's Learning Management System, VU Collaborate, which provides an interactive online available 24/7 over a maximum of a twenty-one (21) days. It is recommended participants spend a minimum of approximately six (6) hours progressing through the interactive self-paced learning via the VU Polytechnic online modules. In addition, students engage with a qualified VU Polytechnic teacher through 1.5 hour live chat sessions conducted twice weekly. Participants use their workplace to apply the knowledge skills they have developed and to complete practical assessment requirements.
Admission & pathways
Meeting the minimum admission requirements does not guarantee you entry into this course. Some courses receive more applications than the number of places available. In this situation we will also assess your education, work and other relevant experience.
This course has no specific admission requirements. However, it is expected applicants will have basic computer skills and must be employed or volunteer in a customer-facing retail role. Participants will require access to their workplace to complete assessments and confirmation of employer agreement to third party verification in the workplace will be requested.
All applicants will be required to complete a VET Pre-Training Review, which has been specifically designed for Infection Control Skill Sets (COVID-19). During this process, the selection officer will be able to determine if the applicant will require learning support. This is critical as the course has a component of E-learning and participants will require sufficient English Language Skills to work through the online learning modules, for students who don't have the adequate reading and writing skills another training model may need to be explored.
How to apply
Apply direct to VU
Apply direct to VU using our admission centre, submit applications for one or more courses, track and save your progress and upload additional information.
Already a VU student?
If you are already a VU student, apply direct to VU using our Admissions centre to transfer into this course. Remember it’s best to be accepted into your new course before withdrawing from your current one.
After you apply
- It’s important to check for emails from us (which may go to your spam/junk folder).
- Complete any requests for information by the given dates, otherwise your application may not be considered
Please note: If you are a Temporary Entry Permit Holder, Asylum Seeker or an international student residing in Australia, please contact VUHQ (phone +61 3 9919 6100) who will collect your details and refer them to VU Polytechnic. A member of the VU Polytechnic team will then get in contact to assist you with a staff supported application.