Naomi Dempsey strategically leads the Students and Academic Services Portfolio at Victoria University (VU) that brings together Student Services, Student Administration, Employability & Success, Library Services, Technical Services, the VU Academy, Connected Learning and Academic Quality and Standards. This includes a strategic refocussing of effort and attention on all students in all cohorts to lead the reimagining of the student experience across the entire lifecycle. Naomi established VU’s Students as Partners program, with the commitment to creating a space where students and staff can work together.
In the role of Interim Deputy Provost (Students & Academic Services), Naomi focuses on the future design of our student experience as defined by The VU Way to provide a high quality, contemporary student experience that goes beyond the formal learning experience. Naomi leads the enhancement of student success and engagement, innovation, learning design and academic quality assurance to support improved student outcomes in both higher and vocational education. Naomi’s philosophy that each student is an individual with personal goals underpins her work.
Naomi has over 20 years of management and executive leadership experience in both higher and vocational education. She brings a wealth of experience in transformational strategy, student retention and success strategy, student experience and student-centred design, stakeholder relations and commercial services management to the role, gained from her success in both the public and private sectors.
Naomi is recognised as a sector leader (2019 LH Martin Institute Award for Excellence in Leadership (ATEM)) in the strategic transformation of the student experience across the entire student lifecycle.
Naomi is also a proud member of the VU Alumni community and has held leadership roles across our dual-sector tertiary institution, and is also an active researcher with a focus on higher education, transformational change, student success and equity groups. Naomi is currently a student herself again at VU, undertaking PhD research studies on the “Impact of Victoria University’s First Year Model and Block Mode teaching on student academic success, satisfaction and retention”.