Victoria University (VU) continues to keep our community safe during the COVID-19 pandemic. Our key focus is always the safety, health and wellbeing of our students, staff and their families.

We continue to take decisive action to help keep the VU community safe, and have changed our course delivery, using the award-winning VU Block Model, to enable our students to undertake successful online real-time and self-paced learning.

Contact us

Student and staff coronavirus (COVID-19) response enquiries:

Phone: +61 3 9919 6398
Email: [email protected].

Restrictions & exposure sites

In line with Government advice, VU campuses in Melbourne are currently closed. This closure means:

  • Teaching and learning: All scheduled face-to-face subjects are being delivered online where possible.
  • Restricted campus access: Unless given an exemption, campus attendance is prohibited. These exemptions include:
    • essential maintenance
    • care for animals, plants and other living specimens
    • essential research
    • study for final-year pre-service early-childhood and school teachers, including placements
    • study for healthcare workers including clinical placements
    • aged and disability care including clinical placements
    • apprentice training
    • mandatory VCAL and VCE assessment.
  • Permits: For staff and students allowed to attend campus for permitted work/study, a University-issued permit will need to be approved by a course convenor or supervisor and issued by the COVIDSafe Team. Government-issued permits are also required, from Wednesday 18 August. For those who already have a permit, existing permits can simply be extended by approval of their course convenor or supervisor.
  • VU Safe App / WiFi: People permitted to attend campus must undertake the VU Safe App screening and connect to the WiFi network. You must not attend campus, or you must leave campus immediately, if you receive a red badge from the App.
  • Retail: There will be very limited retail services available and the previous restrictions on the use of cutlery, crockery and kitchen facilities will be reinstated.
  • Masks: For those permitted on campus, masks must be worn at all times indoors and outdoors.
  • Travelling from regional areas to metropolitan Melbourne: If you are required to travel from a regional area to a metropolitan Melbourne area / campus – you must adhere to all Melbourne restrictions.

Contact [email protected] immediately if you know about a COVID incident or exposure site at a VU campus.

The following information lists VU locations where a person who has been confirmed as having COVID-19 was present. In addition to the information below, some people may have been declared as a Tier 1 exposure. If you have been contacted directly and informed of a Tier 1 exposure you must isolate for 14 days from the date of exposure. You need to isolate until you have received a negative test on/after day 13.

Please also check the list of non-VU exposure sites and act accordingly.

Campus: Sunshine Campus

Building: Building A, level 2
Date: 29 September 2021
Time: 9am–12noon
Health advice: Tier 2 – you should immediately isolate until you receive a negative test result. Tier 1 contacts will be informed directly – isolate for 14 days from the date of exposure and until you receive a negative test on/after day 13.


Campus: Sunshine Campus
Building: Building A, level 2
Date: 30 September 2021
Time: 10.45am–1.15pm
Health advice: Tier 2 – you should immediately isolate until you receive a negative test result. Tier 1 contacts will be informed directly – isolate for 14 days from the date of exposure and until you receive a negative test on/after day 13.


Campus: Werribee West Campus
Building: Building 10
Date: 1 October 2021
Time: 9am–4pm
Health advice: Tier 2 – you should immediately isolate until you receive a negative test result. Tier 1 contacts will be informed directly – isolate for 14 days from the date of exposure and until you receive a negative test on/after day 13.


Campus: St Albans Campus
Building: Building 10
Date: 4 October 2021
Time: 8am–12noon
Health advice: Tier 2 – you should immediately isolate until you receive a negative test result. Tier 1 contacts will be informed directly – isolate for 14 days from the date of exposure and until you receive a negative test on/after day 13.

Campus: St Albans Campus
Building: Building 4, level 2
Date: 4 October 2021
Time: 8am–12noon
Health advice: Tier 2 – you should immediately isolate until you receive a negative test result. Tier 1 contacts will be informed directly – isolate for 14 days from the date of exposure and until you receive a negative test on/after day 13.


Campus: Werribee Campus
Building: Building 3
Date: 4 October 2021
Time: 8.30am–4.30pm
Health advice: Tier 2 – you should immediately isolate until you receive a negative test result. Tier 1 contacts will be informed directly – isolate for 14 days from the date of exposure and until you receive a negative test on/after day 13.


Campus: King Street (City) Campus
Date: 5 October 2021
Time: 12.30–8.30pm
Health advice: Tier 2 – you should immediately isolate until you receive a negative test result. Tier 1 contacts will be informed directly – isolate for 14 days from the date of exposure and until you receive a negative test on/after day 13.


Campus: Werribee East Campus
Building: Building 1
Date: 5 October 2021
Time: 8.45–9.15am
Health advice: Tier 2 – you should immediately isolate until you receive a negative test result. Tier 1 contacts will be informed directly – isolate for 14 days from the date of exposure and until you receive a negative test on/after day 13.

VU's response to Coronavirus (COVID-19)

Victoria University (VU) takes decisive action to help keep the VU community safe. Our key focus is always the safety, health and wellbeing of our students, staff and families.

VU's special taskforce oversees our Transition to Campus Strategy and Framework and created the University's COVIDSafe Plan. the Plan presents a process for the gradual and safe transition to campus of all members of the University community, in line with the Commonwealth government’s 3-step framework for a COVIDSafe Australia and our five action principles for COVIDSafe decision-making.

As with other tertiary providers, VU is adhering to directions and advice from Australian and State Governments. As Government directions change, VU will continue to provide students and staff with support to meet their individual circumstances.

What we are doing

  • Responding quickly to Government advice and directions.
  • Keeping the VU community informed of important developments through these FAQs and other forms of communication.
  • Implementing measures to mitigate an outbreak, including measures around health, hygiene, and general wellbeing of the VU community.
  • Continuing to plan for potential scenarios and impacts to ensure the safety of our students and staff.
  • Providing support where possible to any students or staff that are impacted by coronavirus. To assist us, students and staff can voluntarily complete the coronavirus voluntary reporting webform if they have been tested for coronavirus or have had direct contact with someone who has a confirmed case of coronavirus.

What we have done

  • Moved to online real-time and self-paced course delivery where practical and possible.
  • Provided financial assistance to students in need.
  • Suspended events and gatherings and restricted access to campus, in line with State Government guidance.
  • Ceased all international and domestic work-related travel until further notice.
  • Increased onsite cleaning, hand sanitisers and promotion of good hygiene.
  • Adhered to and promoted social distancing principles.
  • Continued VU services and functions by supporting staff to work remotely, as well as other options that best suit individual staff circumstances.

We take all necessary actions to keep the VU community safe. If you have any COVID-19 symptoms, no matter how mild, please get tested and isolate immediately until the results of that test are known. To report a confirmed positive COVID-19 case to VU, email [email protected] or call +61 3 9919 6398.

Students

You can access the student counselling services.

All of our regular channels of support remain open for students who need assistance:

Staff & immediate family members

You can access free confidential counselling support through VU’s Employee Assistance Program Provider Access EAP:

Some areas of the University are open for essential and prioritised on-campus activities.

VU has implemented a number of COVID-safe measures to keep the University community safe, including:

  • increasing cleaning in public spaces
  • distributing hand sanitiser
  • displaying correct hand-hygiene posters throughout all campuses
  • encouraging social distancing and working from home where possible
  • promoting the guidelines announced by the Federal Government (where it is appropriate or practical to do so)
  • a COVIDSafe induction module for staff and students
  • a daily COVID screening tool on the VUSafe App, to support our contact tracing protocols
  • using the Service Victoria QR code system for each building on every campus.

All staff, students and visitors must follow the University's COVIDSafe principles and practices:

  • Wear a fitted face mask as directed by the Victorian Government. Face shields, scarves, bandanas and other clothing cannot be used as a face mask.
  • Maintain a physical distance of at least 1.5m from others. This will be monitored by Security.
  • Wash or sanitise your hands regularly.

Please respect the job of Security as they ensure the health and safety of you and other students in our community.

Sports programs are being conducted in line with the Victorian Government's restrictions for this industry.

Read more about opening details for sport facilities and programs at VU or contact [email protected]

Join an online class

VU Thrive is online, offering a range of remote sport and fitness programs for adults and kids.

If anyone, student or staff, has concerns about the health status of another person at the University, they should contact Security at the number below. Security will arrange first aid assistance and follow appropriate protocols.

Security can also help with queries about unsafe facilities or on-campus environments.

To report concerns on campus, call +61 3 9919 6666.

For general enquiries relating to COVID-19, call +61 3 9919 6398.

VU will provide support where possible to any students or staff that are impacted by coronavirus.

To assist us, students and staff are able to voluntarily provide details of situations where they have had:

  • direct contact with a person who has a confirmed case of coronavirus; or
  • have had a test for coronavirus (positive, negative or no result back yet).

Reporting is voluntary. There is no obligation for students or staff to notify VU. This information will be used to assist VU to provide support to students and staff and assist VU working with the Department of Health and Human Services, if contact tracing is required.

Assist VU by voluntarily reporting your situation to [email protected] or call +61 3 9919 6398, providing details of situations where you have had direct contact with a person who has a confirmed case of coronavirus, or have been tested for coronavirus (positive, negative or no result back yet).

All Victoria University students, staff, contractors and visitors are expected to comply with the Victorian Government direction. These requirements change over time.

You must supply and wear your own fitted face mask covering your nose and mouth unless an exemption applies. Face shields, scarves, bandanas and other clothing cannot be used as a face mask. The University will provide any task/lab specific masks, including those for staff and students conducting off-campus approved activities, if a specific mask is required in a lab or other specific learning area/task.

If you have an exemption, speak with your health care professional and ask about what can be done to help keep you safe during this time. Your health care professional may provide you with a care plan, please feel free to share that with your teachers to allow them to assist you wherever possible.

Please respect the job of Security as they ensure the health and safety of you and other students in our community.

Victoria University understands that people will have different circumstances and as such students with concerns should speak firstly with their course coordinator or can also discuss their concerns with Student Services. Staff should discuss their concerns with their manager.

Students: contact your course coordinator or research supervisor.

Staff: contact your manager.

The return to campus is overseen by the Transition to Campus Working Group. Returning to campus is being implemented in a safe and controlled manner, in keeping with government-mandated restrictions, to ensure the safety of the VU community and the services we provide. This integrated approach will ensure that services such as IT services can support the return without delays being experienced due to increased service calls to set up equipment or work areas.

Official government information & advice

Leading authorities have compiled a range of resources to keep us informed about coronavirus (COVID-19).

VU is continuing to closely follow advice from the Australian and State Governments in relation to coronavirus (COVID-19). We encourage you to view the following government sources for the latest and most up-to-date official information about coronavirus.

Coronavirus information in languages other than English

International student advice

A dedicated Victorian Government email and hotline has been set up for international students:

The following sources also provide advice and support to international students:

Official coronavirus (COVID-19) info & advice

Western Region Emergency Relief Services

The Western Region Emergency Services guide provides contact details for a wide range of support services in the west. It includes contact details for the following services:

  • housing and homelessness
  • family violence
  • emergency relief
  • extreme hardship support
  • food services
  • financial counselling
  • youth services
  • utilities.

If you live in the west of Melbourne and need to access any of these services, please refer to Western Region Emergency Relief Services – COVID-19 update.