BSBMED302 - Prepare and process medical accounts

Unit code: BSBMED302 | Study level: TAFE
Nominal hours
30
Location
Industry
Werribee
Prerequisites
N/A
Overview
Enquire

Overview

This unit describes the skills and knowledge required to provide advice to patients regarding fee structures and process referrals, as well as prepare and process medical accounts for a range of patients.

This unit applies to individuals who apply a broad range of competencies in various medical administration contexts. They may exercise discretion and judgement using appropriate knowledge to provide technical advice and support to a team.

Assessment

For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

  • provide accurate and clear advice to patients about a range of entitlements and benefits;
  • use an appointment system to schedule medical appointments;
  • process referrals according to legislative and organisational requirements;
  • prepare, process and store medical accounts and payment records according to legislative and organisational requirements, and;
  • follow up unpaid accounts.

Students will also be expected to demonstrate the following knowledge:

  • outline Medicare entitlements;
  • outline public and private health insurance systems;
  • discuss key aspects of relevant legislation, regulations, standards and codes of practice that affect workplace operations;
  • describe the differences between workers’ compensation, TAC and Veterans’ Affairs claims, and;
  • explain procedures for patients without a Medicare card or number.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by Victoria University and/or via the Victoria University e-learning system.

As part of a course

This unit is studied as part of the following course(s):

Certificate III in Health Administration
HLT37315 | Certificate iii | Duration:

Refer to the course page for information on how to apply for the course. VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.

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