BSBMED302 - Prepare and process medical accounts

    Unit code: BSBMED302 | Study level: TAFE


    This unit describes the skills and knowledge required to provide advice to patients regarding fee structures and process referrals, as well as prepare and process medical accounts for a range of patients.

    This unit applies to individuals who apply a broad range of competencies in various medical administration contexts. They may exercise discretion and judgement using appropriate knowledge to provide technical advice and support to a team.


    For Melbourne campuses

    Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

    Students will be expected to demonstrate the following required skills:

    • provide accurate and clear advice to patients about a range of entitlements and benefits;
    • use an appointment system to schedule medical appointments;
    • process referrals according to legislative and organisational requirements;
    • prepare, process and store medical accounts and payment records according to legislative and organisational requirements, and;
    • follow up unpaid accounts.

    Required reading

    The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.

    As part of a course

    This unit is studied as part of the following course(s):

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